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Accounts & Purchases: My Nintendo

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  1. How to View My Nintendo Point and Reward History

     In this article, you'll learn how to view your My Nintendo Point and Reward history. Note Download codes issued for promotional items or DLC will display in your Points History. Gold Points are only usable in countries that use the same currency as the country where they were earned... KA ID: 16510 Meta-Answer ID: 16453

  2. My Nintendo Physical Reward FAQ

     In addition to the many digital rewards available at My Nintendo , beginning September 8, 2020, My Nintendo members can use My Nintendo Platinum Points to obtain exclusive physical items from... KA ID: 50475 Meta-Answer ID: 42210

  3. Can I Transfer or Combine My Nintendo Points Between Different Nintendo Accounts?

     No. Per the Nintendo Account User Agreement , My Nintendo Points cannot be transferred or sold, or combined with another My Nintendo Account. We are also not able to combine two different accounts... KA ID: 16606 Meta-Answer ID: 16549

  4. Can I Earn My Nintendo Points By Completing Missions From Another Region?

     My Nintendo members can change the country that is associated to the Nintendo Account, and earn My Nintendo points by completing missions in any region. Gold Points that you earned before March 24... KA ID: 16599 Meta-Answer ID: 16542

  5. How to Redeem a My Nintendo Point Code

     Steps for receiving Platinum points from a My Nintendo point code. Note From time to time, Nintendo will distribute special point codes that can be redeemed for Platinum points. A Nintendo Account is required to redeem point codes. Complete these steps If you... KA ID: 16562 Meta-Answer ID: 16505

  6. How to Sign Up for My Nintendo

     In this article, you'll learn how to sign up for the My Nintendo loyalty program. Note My Nintendo is a loyalty program that lets you earn My Nintendo points by completing various missions. My Nintendo points can be redeemed for various My Nintendo rewards. Use your Nintendo... KA ID: 16576 Meta-Answer ID: 16519

  7. Error Message: “Game Card Registered By Another User”

     Steps for when: You are unable to register a physical game card on Nintendo Switch 2 or Nintendo Switch for My Nintendo Gold Points. You receive the Error Message: "This game card has already... Information As of March 25, 2026 it is no longer possible to register Nintendo Switch software to earn Gold Points. KA ID: 22273 Meta-Answer ID: 17790

  8. Problems with Download Codes (My Nintendo Reward)

     The information in this article can help you when an error occurs when you try to redeem a download code that was issued as a My Nintendo Reward (Game, DLC, or Nintendo Store discount). Important Learn more about download codes purchased through a retailer or through the Nintendo website (NOT as a My Nintendo reward). It is no longer possible to redeem download codes for Nintendo... KA ID: 16585 Meta-Answer ID: 16528

  9. How to View My Nintendo Reward Download Codes

     In this article, you'll learn how to locate the download code for a My Nintendo reward. Complete these steps Go to my.nintendo.com and sign in to your Nintendo Account. Click Menu in the upper-left corner, then click Point Summary. Click the Points history tab. Locate the Reward... KA ID: 16557 Meta-Answer ID: 16500

  10. Can I Exchange My Nintendo Gold Points for Platinum Points (or Vice Versa)?

     No. One type of My Nintendo Points (Gold, Platinum, Super Mario Run, etc.) cannot be exchanged for a different type. For example, you cannot trade Gold Points for Platinum Points to put towards a... KA ID: 16608 Meta-Answer ID: 16551
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