Skip Navigation
Nintendo Switch: Transfer Games & Save Data

All Articles

  1. Unable to connect using Local Communication on Nintendo Switch

    The information in this article can help you when: You're attempting to play a multiplayer game using Local Communication and the consoles are unable to communicate with each other. You're attempting... What to do How are you trying to use local communication? Multiplayer game Ensure each user has their own profile with a unique Nintendo Account. Check that both consoles have the latest system... KA ID: 58307 Meta-Answer ID: 46397
  2. How to Reset Cache on Nintendo Switch

    In this article, you'll learn how to clear the cache (delete saved IDs, passwords, cookies, history, and other cached website data) for each user on Nintendo Switch. Select System Settings from the HOME Menu. Scroll down and select System. Scroll down again, and select Formatting Options. Select Reset Cache. Select the user that you wish to clear cached data... KA ID: 54812 Meta-Answer ID: 43656
  3. How to Check for Corrupt Data in Downloadable Software on the Nintendo Switch

    Steps to check for data corruption on downloadable software on Nintendo Switch. Before you start Make sure your system is updated to the latest version. How to check for the latest system update Select System Settings on the HOME Menu. Scroll down to the bottom of the System... KA ID: 22724 Meta-Answer ID: 18241
  4. Flashing White "X" on the Game Icon on Nintendo Switch

    The information in this article can help you when: You are unable to start a game or download a software update on Nintendo Switch. There is a flashing or blinking white "X" over the game icon or in... What to do Ensure your console has the latest system update. If the console is already up to date, restart it by holding down the POWER Button and selecting Power Options Opciones de apagado Options... KA ID: 22755 Meta-Answer ID: 18272
  5. “An Error Has Occurred” or “Automatic Backup is Currently Unavailable” Appears on the Save Data Cloud Screen and Automatic Save Data Backup Has Stopped

    This article can help you when save data cannot be backed up automatically on your Nintendo Switch 2 or Nintendo Switch system and the following error message appears next to a game title in the Save... Important: Prior to a Nintendo Switch system update released on April 5, 2021, automatic save data backup for a game could sometimes stop due to an error. It is necessary to take certain steps to... KA ID: 54953 Meta-Answer ID: 43776
  6. How to Transfer an Individual Resident to a New Island (Animal Crossing: New Horizons)

    In this article, you’ll learn how to move an individual resident (a single player) in Animal Crossing: New Horizons  from an existing Nintendo Switch 2 or Nintendo Switch system (source) to an... Important Access to both the source system and the target system is required to transfer a resident. Local wireless must be enabled on both systems. A copy of Animal Crossing: New Horizons... KA ID: 53697 Meta-Answer ID: 42945
  7. Play Activity Does Not Display Correctly

    The information in this article can help you when: Play time does not display correctly under Play Activity within your user page. A software title you have played for several hours now displays as... Note: If you have used your Nintendo Account to play the same game on more than one Nintendo Switch 2 or Nintendo Switch console, your Play Activity may not reflect your total time between all... KA ID: 28415 Meta-Answer ID: 22951
  8. How to Capture and Edit Gameplay Video on Nintendo Switch

    Follow these steps to capture and trim video game footage from supported software on a Nintendo Switch console, and how to save a screenshot from a saved video. Important: Video capture is available for consoles with system menu version 4.0.0 or higher. Complete these steps To capture video gameplay footage While in a compatible game, press and hold down... KA ID: 27540 Meta-Answer ID: 22404
  9. Save Data File is Missing After Transferring to a Nearby Nintendo Switch Console

    Information for when, after transferring a save data file from your Nintendo Switch to a nearby Nintendo Switch console, the save data file is not present on the target console. Important: Once the save data transfer is completed, the save data file on the source console is deleted. Before you start You will need: Your source Nintendo Switch console Your target Nintendo... KA ID: 45054 Meta-Answer ID: 37741
  10. Discontinuation of X (formerly Twitter) Integration and Social Media Integration for the Friend Suggestions Feature on Nintendo Switch

    As of June 10, 2024, integration for X (formerly Twitter) as well as the ability to send friend requests to friends on social media (social media integration) from within the Nintendo Switch friend... KA ID: 65057 Meta-Answer ID: 52023
Still need help? Contact us