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Nintendo Switch: Parental Controls

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  1. Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)

     Updated Help when you are not receiving emails from Nintendo, including: Emails to create or verify your Nintendo Account Family group invitations Parental controls or password reset Order confirmations and... KA ID: 2237 Meta-Answer ID: 2236

  2. Forgot Parental Controls PIN on Nintendo Switch

     Follow these steps to locate or reset the parental controls PIN for Nintendo Switch. Note If you enter the wrong PIN number 6 times in a 30-minute period, you will be blocked from trying again for 30 minutes. A count-down timer will appear on the screen. Before you start Confirm... KA ID: 22299 Meta-Answer ID: 17816

  3. How to Set Up, Adjust, or Remove Parental Controls on Nintendo Switch

     Updated Follow these steps to start and manage Parental Controls on Nintendo Switch using system settings, Nintendo Account settings, and the Nintendo Switch Parental Controls app for smart devices. Note: Many Parental Controls are set system-wide, not for each individual user. For those controls, the same restrictions will apply to everyone who uses the system, so they should be set with the... KA ID: 22447 Meta-Answer ID: 17964

  4. Parental Controls on Nintendo Switch 2 and Nintendo Switch Overview/FAQ

     Updated General information Parental Controls for Nintendo Switch 2 and Nintendo Switch let parents/guardians manage which features and games a child can use on their console. Certain restrictions can... KA ID: 22508 Meta-Answer ID: 18025

  5. How to Check Nintendo Switch Play Time and Usage Activity

     Updated Follow these steps to view the play activity for a Nintendo Switch console. Note: Each console you play on must be connected to the Internet to view the most up-to-date play activity for your Nintendo Account. Complete these steps Play activity can be reviewed directly on... KA ID: 22366 Meta-Answer ID: 17883

  6. How to Remove a Nintendo Account from a Family Group

     Steps to leave a family group or remove a Nintendo Account from your family group. Complete these steps A Nintendo Account can be removed by either the family group admin or the Nintendo Account owner. Family group admin Open accounts.nintendo.com and log in to the admin Nintendo... KA ID: 22348 Meta-Answer ID: 17865

  7. How to Set Nintendo eShop Restrictions

     Learn how to manage purchase restrictions and viewable Nintendo eShop content for the Nintendo Switch 2 and Nintendo Switch consoles and the Nintendo Store. Before you start You must be supervising the Nintendo Account you want to place restrictions on. If you're not yet supervising the account, you'll need to do one or more of the following: For... KA ID: 22444 Meta-Answer ID: 17961

  8. How to Manage Multiple Consoles in the Nintendo Switch Parental Controls App

     Updated Follow these steps to add more consoles or swap between multiple consoles in the Nintendo Switch Parental Controls smart device app. Note Both Nintendo Switch 2 and Nintendo Switch consoles can be linked to the Nintendo Switch Parental Controls app. Up to eight consoles can be linked to the app with one parent or guardian's... KA ID: 22572 Meta-Answer ID: 18089

  9. Can I Restrict Credit Card Purchases on My Child’s Nintendo Account?

     Depending on the type of software, purchases can be restricted through the Nintendo Account and/or Nintendo Network ID (NNID) that is linked to the child's account. Nintendo Switch 2/Nintendo... KA ID: 19621 Meta-Answer ID: 17615

  10. Using Parental Controls on Nintendo Systems

     Information Parental controls on Nintendo systems allow you to manage what your child can and cannot use on their system. Along with restricting games by rating, you can manage access to account and... KA ID: 10530 Meta-Answer ID: 10529
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