Nintendo 3DS: Controllers & Accessories
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
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How to Erase AR Games Save Data
In this article, you'll learn how to reset the AR Games save data. Note: Data cannot be restored once it has been deleted. Complete these steps Select the AR Games icon on the HOME Menu and tap Open. While the caution message is displayed, press and hold the L, R... KA ID: 41 -
Unable to Read AR Cards
The information in this article can help you when the Nintendo 3DS cameras are not recognizing an AR Card. Important: You must start AR Games using the Question Mark Card. What to do Check the distance and the angle from the AR Card. The system should be 14 inches away and be held at a 30 degree angle... KA ID: 543 -
SD Card Stuck In Slot on Nintendo 3DS Family System
The information in this article can help you when the SD Card is stuck in the SD Card Slot. What to do Ensure you are following the steps to remove an SD card. Situation not resolved If the SD card cannot be removed, then the system will need to be serviced. The following systems are... KA ID: 511 -
Can Two SD Cards or microSD Cards Be Used?
If space is an issue, upgrade your current SD card or microSD card to a larger size. It is not recommended that you use two SD cards with a single Nintendo 3DS family system. KA ID: 1656 -
How to Reset amiibo Data on Nintendo 3DS Family
In this article, you'll learn how to erase all data on the amiibo, including game data, user data, and nickname data. Note: Resetting amiibo data will delete both game data and user/nickname data. You may also find our information on erasing amiibo game data helpful. Complete these steps From the HOME Menu, open... KA ID: 13809 -
AR Cards or Booklet Replacements (Lost or Damaged)
The information in this article can help you when AR Cards have become damaged or lost, and replacement AR Cards are needed. the AR Booklet included with Spirit Camera: The Cursed Memoir is missing... What to do Download and print the AR Card and/or Booklet images. These print outs provide the same functionality as the AR cards and Booklet, and can be used as replacements. KA ID: 595 -
Wireless Switch Is Loose
The information in this article can help you when the wireless switch is loose and will no longer enable or disable the system wireless functions. It is very difficult to enable or disable the system... Note: While using Nintendo DS or Nintendo DSi software, the wireless switch will not enable Wireless Communication. What to do Check to see if the switch is able to enable or disable the wireless... KA ID: 485 -
AR Games Overview
AR Games use the outer cameras on the system to read AR Cards and present an amazing augmented-reality gaming experience. Video games unfold into the real world, turning any surface into an... KA ID: 637 -
How to Disconnect the Circle Pad Pro
In this article, you'll learn how to remove the Nintendo 3DS/Nintendo 3DS XL from the Nintendo 3DS Circle Pad Pro. Important Holding on to the upper screen when installing or removing the system may damage it or cause a malfunction. The Circle Pad Pro is not compatible with the New Nintendo 3DS family systems... KA ID: 96 -
How to Start Using AR Games
In this article, you'll learn how to use AR Cards with the AR Games application. Note: You must start AR Games using the Question Mark Card. Complete these steps Place the Question Mark AR Card face up on a flat surface. Select the AR Games icon on the HOME Menu and tap Open... KA ID: 45
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