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Nintendo 3DS: Product Information & Care

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  1. Friend List on Nintendo Systems and Apps

    Information Nintendo systems and mobile applications include Friend List features to allow players to enjoy online experiences with their friends. These features may include seeing when your friends... KA ID: 67509 Meta-Answer ID: 54232
  2. Where Can I Find My System Serial Number?

    Learn where to locate the serial number on the following systems: Nintendo Switch 2 Nintendo Switch Nintendo Switch Lite Nintendo Switch OLED Model New Nintendo 3DS XL New Nintendo 2DS XL What to do Select which system you have below to locate your system's serial number. Unsure which system you have Check the text on the back of the system for the model number. On the Nintendo Switch... KA ID: 58879 Meta-Answer ID: 46809
  3. Open Source Software Information

    For inquiries about Open Source Software, please refer to the following web page: https://www.nintendo.co.jp/support/oss/. KA ID: 17520 Meta-Answer ID: 17468
  4. General Care and Maintenance of Handheld Systems

    Information on how to maintain and clean portable consoles and handleld systems for long-term use. Important Before cleaning or disinfecting, verify that the system is powered off and that all accessories are unplugged. Do not pour liquids directly on the product or submerge the product in water... KA ID: 59960 Meta-Answer ID: 47750
  5. What SD Cards and microSD Cards Are Compatible?

    Note: While it is possible to use SD standard or SDHC standard based cards, we cannot guarantee that products other than the included SD card will work. The Nintendo 3DS, Nintendo 3DS XL, and... KA ID: 274 Meta-Answer ID: 274
  6. How to Insert an SD Card or microSD Card

    In this article, you'll learn how to insert an SD Card. Note In the down position, the SD Card write-protection switch will prevent you from saving or erasing data. In the up position, you can save and erase data on the SD card. Ensure the system is... KA ID: 271 Meta-Answer ID: 271
  7. How to Transfer Data Between SD Cards or microSD Cards

    Updated In this article, you'll learn how to transfer data from one SD Card to another SD Card. Important Do not swap between multiple SD Cards, or swap your SD Card between multiple systems. Use one SD Card with one system and be sure to follow the steps below if transferring content to a new... KA ID: 309 Meta-Answer ID: 309
  8. How to Format an SD Card or microSD Card

    In this article, you'll learn what you'll need to format an SD Card. Nintendo recommends using the SD Association's SD Memory Card Formatter to format any SD cards that will be used with a Nintendo product. Nintendo products strictly adhere to the SD card standard... KA ID: 220 Meta-Answer ID: 220
  9. How to Remove and Install the Cover Plates on a New Nintendo 3DS and New Nintendo 3DS XL

    In this article, you'll learn how to remove and install the cover plates on the New Nintendo 3DS and New Nintendo 3DS XL systems. Important On the New Nintendo 3DS only the front cover plate is removable. On the New Nintendo 3DS XL only the back cover plate is removable. Do not attempt to remove the cover plates with anything... KA ID: 15287 Meta-Answer ID: 15209
  10. Are Systems in the Nintendo 3DS Family Region Locked?

    Updated Yes, the Nintendo 3DS, Nintendo 3DS XL, Nintendo 2DS, New Nintendo 3DS, New Nintendo 3DS XL, and New Nintendo 2DS XL systems are region locked. Region locking enables Nintendo to include parental... KA ID: 187 Meta-Answer ID: 187
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