Legacy Systems: Games & Apps
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
-
How to Transfer Photos and Videos to an SD Card or microSD Card
In this article, you'll learn how to transfer photos and videos to or from an SD card using the Nintendo 3DS Camera application. Note: Individual photos and videos cannot be selected for transfer. All photos and videos will be transferred at once using these steps. Complete these steps From the Nintendo 3DS Camera main menu... KA ID: 113 -
How to Stop Friends from Seeing What You Are Playing
In this article, you'll learn how to stop friends from seeing what you are playing. Complete these steps Press the HOME Button to open the HOME Menu. There are some applications/screens where the HOME Menu cannot be accessed. From the HOME Menu, tap Friend List on the left. Tap... KA ID: 1563 -
How to Reset the Pokéwalker
In this article, you'll learn how to reset the Pokéwalker. Important: This will erase the data on your Pokéwalker and link it to a new save game. Complete these steps Start the game on the Nintendo DS. Select Connect to Pokéwalker from the Main Menu. You... KA ID: 3925 -
Can I Play Nintendo DSi and Nintendo DS Games on Nintendo 3DS Family Systems?
With the exception of a few games which require the use of the AGB slot, all Nintendo DS games are compatible with Nintendo 3DS family systems. However, some specific features or accessories that use... KA ID: 324 -
How to Play Multiplayer with One Game Card
In this article, you'll learn how to play multiplayer games with only one game card. Note Certain Nintendo DS games require only one player have a copy of the game to play multiplayer. Those without a copy of the game will need to download the game information from the player that... KA ID: 3910 -
How to Start a Multiplayer Game (Minecraft: Wii U Edition)
In this article, you'll learn how to start a multiplayer game. Note Multiplayer is available only when the Wii U console is playing in High Definition mode which requires a HDMI cable or Wii Component video cable connection between the Wii U console and the TV... KA ID: 15831 -
Themes Overview & FAQ
Choose a theme to customize your system’s background, icons, and folders, so you can switch things up whenever you like. Simply tap the HOME Menu Settings icon in the upper left corner to change your... KA ID: 12419 -
How to Update Pokémon Omega Ruby and Pokémon Alpha Sapphire
Updated In this article, you'll learn how to update Pokémon Omega Ruby and Pokémon Alpha Sapphire. On April 22, 2015, new update data for Pokémon Omega Ruby and Pokémon Alpha Sapphire became available. Please take a moment to download and install this update while your Nintendo 3DS family system... KA ID: 13351 -
How to Save Music Files to an SD Card or microSD Card
In this article, you'll learn how to save music files to an SD Card. Important: In order to save music files to an SD Card, you'll need the following: a compatible SD card, SDHC card, microSD card, or microSDHC card compatible music files (.mp3,.m4a,.mp4,.3gp) an... KA ID: 307 -
How to Create a Mii on Nintendo 3DS Family Systems
In this article, you'll learn how to create a Mii character. Complete these steps From the HOME Menu, select the Mii Maker icon and tap Open. Is this your first time setting up a Mii on the Nintendo 3DS? Yes No After Mii Maker loads, you will be directed... KA ID: 1952
Still need help?
Contact us