Legacy Systems: Games & Apps
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
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How to Access the Internet Browser E-Manual
In this article, you'll learn how to access the browser e-manual. Complete these steps From the HOME Menu, highlight the Internet browser (blue globe) icon. Tap Manual , located in the bottom-left corner of the touchscreen. To close the e-manual, press the HOME... KA ID: 13807 -
How to Use Download Play
In this article, you'll learn how to use DS Download play with compatible wireless multiplayer features. Note The system is able to use Download Play with the Nintendo DSi XL, Nintendo DSi, Nintendo DS Lite, and Nintendo DS systems. Wireless communication needs to be enabled to use Download Play... KA ID: 43 -
How to Sync the Pokéwalker
In this article, you'll learn how to sync the Pokéwalker. Important: Before using the Pokéwalker accessory, you need to have at least one Pokémon in a PC box in the game. This means you will have to obtain the Pokédex and return the mysterious egg to... KA ID: 7374 -
Can I Play Nintendo 3DS Game Cards on a Nintendo DS/DS Lite/DSi/DSi XL System?
No. Nintendo 3DS Game Cards can only be played using a Nintendo 3DS family system. KA ID: 402 -
How to Scan a QR Code
In this article, you'll learn how to scan a QR Code using the Nintendo 3DS Camera. Note: You may also find our information on How to Scan a Mii Through a QR Code™ helpful. Complete these steps While on the HOME Menu, press the L and R Buttons simultaneously to activate the... KA ID: 134 -
How to Change, Remove, or Download a Nintendo 3DS Theme
In this article, you'll learn how to change or remove a theme applied to your HOME Menu. Note: An SD Card is required to use themes. The SD Card must also have enough free space to download the theme. Complete these steps While on the HOME Menu, tap the HOME Menu Settings button... KA ID: 12420 -
How to Update Pokémon X and Pokémon Y
Updated In this article, you'll learn how to install the update for Pokémon X and Pokémon Y. Note Save data will still be available for use after downloading the update. After downloading the update, please do not delete the update data. Update data can be viewed in the "Downloadable... KA ID: 1061 -
How to Update the Pokémon Bank Application
Updated In this article, you'll learn how to update Pokémon Bank. Note This update must be applied in order to use the Internet features of Pokémon Bank. Save data will still be available for use after downloading the update. After downloading the update, please... KA ID: 13323 -
How to Pause or Resume Downloads
In this article, you'll learn how to pause or resume downloads. Complete these steps Press the HOME Button to launch the HOME Menu. There are some applications/screens where the HOME Menu cannot be accessed. Tap the Download Management icon on the far right to... KA ID: 1629 -
How to Update Pokémon Ultra Sun and Pokémon Ultra Moon
Updated In this article, you'll learn how to update Pokémon Ultra Sun and Pokémon Ultra Moon. Note Save data will still be available for use after downloading the update. After downloading the update, please do not delete the update data. Update data can be viewed in the Downloadable Content... KA ID: 28054
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