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Legacy Systems: Purchase Support

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  1. Nintendo DSi Shop Service Discontinuation Q&A (updated 3/31/17)

     Select a topic below: General Questions DSiWare Nintendo DSi Points General Questions When did the Nintendo DSi Shop close? The Nintendo DSi Shop shut down in stages over the course of a year: April... KA ID: 16616 Meta-Answer ID: 16559

  2. How to Redownload Nintendo DSi Shop Content

     In this article, you'll learn how to redownload previously purchased software in the Nintendo DSi Shop. Note: The Nintendo DSi Shop is closed for new purchases. Previously purchased titles can still be redownloaded. However, this option will also be discontinued at some point in the future. (Exact date... KA ID: 7030 Meta-Answer ID: 7029

  3. Plastic Housing and Hinge Issues

     The information in this article can help you when a system hinge is cracked or broken off or when a corner of the system has become detached. What to do Nintendo is no longer offering service requests for the Nintendo DS, so if the plastic housing or hinge are cracked, it's time to replace your system. Nintendo now offers refurbished and... KA ID: 4792 Meta-Answer ID: 4791

  4. Can I Purchase Nintendo Points or Redeem a Nintendo Points Card?

     It is no longer possible to purchase or redeem Nintendo Points on either the Wii Shop (on Wii U or Wii) or Nintendo DSi Shop, either via credit card or Nintendo Point cards. Nintendo Points cards are... KA ID: 4482 Meta-Answer ID: 4481

  5. Service Discontinuation: Nintendo DSi Shop (updated 3/31/17)

     On March 31, 2017 we closed the Nintendo DSi Shop after being available on Nintendo DSi and Nintendo DSi XL systems since April 2009. We sincerely thank our loyal customers for supporting the shop... KA ID: 16880 Meta-Answer ID: 16823

  6. Link to a URL Want to Know More About the Nintendo 2DS and New Nintendo 2DS XL?

     KA ID: 2270 Meta-Answer ID: 2269

  7. How to Download the Nintendo 3DS Transfer Tool

     In this article, you'll learn how to download the transfer tool from the Nintendo DSi Shop. Note The Nintendo 3DS Transfer Tool is the only item that can be downloaded in the Nintendo DSi Shop. The Nintendo DSi Shop is closed for new purchases. It is no longer possible to add Nintendo DSi... KA ID: 7028 Meta-Answer ID: 7027

  8. How to Delete a Nintendo DSi Shop Account

     In this article, you'll learn how to delete your Nintendo DSi Shop account. Important Removing the Nintendo DSi Shop account will delete all software associated to the account. The software cannot be redownloaded. This option should only be selected if the consumer is... KA ID: 4485 Meta-Answer ID: 4484

  9. How to Access the Nintendo DSi Shop

     In this article, you'll learn how to access the Nintendo DSi Shop. Note: You will need a compatible wireless access point to a broadband internet connection to use this feature. Complete these steps You can access the Nintendo DSi Shop by selecting the Nintendo DSi... KA ID: 4480 Meta-Answer ID: 4479
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