Legacy Systems: Game Support
Top articles
- Check Service Request Status
- Service request turnaround times
- Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)
- Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)
- Troubleshoot a broken Nintendo product
All Articles
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How to Launch Wii Channels
In this article, you'll learn how to launch Wii Channels from the Wii Main Menu. Complete these steps Turn the power on. Use the Wii Remote to move the cursor over the desired channel and press the A Button. As more channels are added , the menu screens can be paged through using... KA ID: 2796 -
How to Access the Main Menu (Super Mario Maker)
In this article, you'll learn how to access the Main Menu. Complete these steps During Edit Mode, press the Main Menu icon from the Wii U GamePad touch screen (top right corner) or press the +Button. Select from the following menu options: Door: Return to... KA ID: 15176 -
Are Pokémon Sun and Pokémon Moon Compatible with Pokémon Bank?
Yes. Pokémon Bank is a service that lets you create your own Boxes on the Internet to deposit, store, and manage your Pokémon. Players can use Pokémon Bank to move Pokémon from their older games (... KA ID: 17576 -
Issue Regarding Transfer of "Wii Fit™" and "Wii Fit™ Plus" Save Data to Wii Fit U
It has come to the attention of Nintendo of America that players attempting to transfer save data from Wii Fit or Wii Fit Plus to Wii Fit U or the Wii Fit U trial version may in some cases encounter... KA ID: 3043 -
How to Use amiibo figures with Hyrule Warriors
In this article, you'll learn how to use amiibo figures with Hyurle Warriors. What to do Touch an amiibo to the GamePad while on the title screen to get a random bonus. An amiibo can give you only one present a day, but you can receive up to five presents if you use five... KA ID: 13325 -
Unable to Install Wii Fit Channel from an SD Memory Card on Wii
The information in this article can help you when the Wii Fit Channel can't be installed from an SD Card onto the Wii Console. The Channel can only be installed on a Wii system that has had a copy of Wii Fit inserted into it at one point. The Channel can then either be installed from the disc, or from an SD Memory Card. KA ID: 2918 -
How to Use amiibo (Super Mario Maker)
In this article, you'll learn how to use amiibo with Super Mario Maker. Note You can use amiibo during the course-creation process to add even more variety to your courses. Touch the amiibo to your Wii U GamePad controller to receive some special course elements... KA ID: 15185 -
Samurai Warrior 3 Game-Specific Troubleshooting
The information in this article can help you when: The Wii console is having issues reading the Game Disc. Error messages and/or freezing occur during gameplay. The game is experiencing audio... Note This game utilizes a dual-layer disc which has a large memory capacity. A very small percentage of Wii consoles may have trouble consistently reading data off this large capacity disc if there... KA ID: 2928 -
How to Use an Animal Crossing amiibo Card to Call an Animal to a Facility (Animal Crossing: Happy Home Designer)
In this article, you'll learn how to use an Animal Crossing amiibo card to call an animal to a facility and assign them a role. You can assign a role to the animal feature on the amiibo card. However, there are certain animals who won’t play roles. Complete these steps Visit a built facility and tap the amiibo card icon on... KA ID: 15260 -
Why Is There a Black Border Around Game Boy Advance Games?
The Nintendo DS's screen is larger than the Game Boy Advance's, therefore, the Nintendo DS needs to use a border when displaying Game Boy Advance Games. This is done to preserve the game's proper... KA ID: 4073
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