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Apps & Other Products: Parental Controls

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  1. Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)

     Updated Help when you are not receiving emails from Nintendo, including: Emails to create or verify your Nintendo Account Family group invitations Parental controls or password reset Order confirmations and... KA ID: 2237 Meta-Answer ID: 2236

  2. Can I Restrict Credit Card Purchases on My Child’s Nintendo Account?

     Depending on the type of software, purchases can be restricted through the Nintendo Account and/or Nintendo Network ID (NNID) that is linked to the child's account. Nintendo Switch 2/Nintendo... KA ID: 19621 Meta-Answer ID: 17615

  3. Forgot Parental Controls PIN on a Nintendo 3DS Family System

     Follow these steps when: You forgot your Parental Controls password. You need to reset a Parental Controls PIN on a Nintendo 3DS Family system. Note Registering an e-mail for use with parental controls will allow you to conveniently acquire a PIN-resetting master key in the event that you forget both your PIN and secret question. If you have... KA ID: 493 Meta-Answer ID: 15548

  4. Using Parental Controls on Nintendo Systems

     Information Parental controls on Nintendo systems allow you to manage what your child can and cannot use on their system. Along with restricting games by rating, you can manage access to account and... KA ID: 10530 Meta-Answer ID: 10529

  5. Forgot Parental Controls PIN on Wii

     Follow these steps when you forgot your Parental Controls password and need to reset a Parental Controls PIN on the Wii or Wii mini. KA ID: 2982 Meta-Answer ID: 2981

  6. How to Download or Update the Nintendo Switch Parental Controls Smart Device App

     Updated Follow these steps to download or update the Nintendo Switch Parental Controls app, or review the app's update history. Note: The Nintendo Switch Parental Controls app is compatible with smart devices which use the iOS and Android operating systems. Complete these steps Visit p.nintendo.com using your smart device... KA ID: 22385 Meta-Answer ID: 17902

  7. Forgot Parental Controls PIN on Wii U

     Follow these steps when you've forgotten the Parental Controls password and need to reset a Parental Controls PIN on the Wii U. Note Registering an e-mail for use with parental controls will allow you to conveniently acquire a PIN-resetting master key in the event that you forget both your PIN and secret question. If you have... KA ID: 1078 Meta-Answer ID: 1077

  8. Guide for Parents/Guardians: Managing your Child's GameChat Experience with Parental Controls

     Updated GameChat is a Nintendo Switch 2 feature that allows users to voice chat and video chat with their friends, as well as share their screen and play games together. A Nintendo Switch Online... KA ID: 68384 Meta-Answer ID: 55060

  9. How to Remove Parental Controls on Nintendo DSi/Nintendo DSi XL Systems

     In this article, you'll learn how to remove any Parental Controls that have been put in place on the Nintendo DSi or Nintendo DSi XL. Complete these steps On the Nintendo DSi Menu, use the stylus to select the Settings ( wrench ) icon. Select the right arrow twice to reach the third page, then select Parental Controls. Select Yes... KA ID: 4195 Meta-Answer ID: 4194

  10. Guide for Parents/Guardians: Getting Started with GameChat on Nintendo Switch 2

     Follow these steps to help get your child started with GameChat. Information GameChat is a Nintendo Switch 2 feature that allows users to voice chat and video chat with their friends, as well as share their screen and play games together. A Nintendo Switch... KA ID: 68418 Meta-Answer ID: 55094
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