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  1. Download Management Overview

    Using Download Management, you can check the status of digital software that you have downloaded from the Nintendo eShop. Downloads will continue in the background, even while playing games. If... KA ID: 3071 Meta-Answer ID: 3070
  2. How to Launch Download Management

    In this article, you'll learn how to launch Download Management. Complete these steps Download Management can be opened from the Wii U Menu, or from the HOME Menu by selecting the Download Management icon. From the Wii U Menu: The Download Management icon is... KA ID: 1139 Meta-Answer ID: 1138
  3. How to Cancel or Delete a Download

    In this article, you'll learn how to cancel or delete a download. Complete these steps Press the HOME Button to launch the HOME Menu. Tap the Download Management icon on the right to view the Download Management screen. A list of your current downloads will... KA ID: 1628 Meta-Answer ID: 1627
  4. How to Play a Single Card Multiplayer Download Game

    Step-by-step instructions on how to play a single-card multiplayer game using DS Download Play. Note These games require only one DS Game Card. The other players can download the game information to their systems using the wireless feature. Single-Card play is indicated by an icon on the game... KA ID: 6776 Meta-Answer ID: 6775
  5. Pokémon Bank End of Service

    Updated Information Pokémon Bank , a Nintendo 3DS application that lets players deposit or withdraw Pokémon they have befriended in Pokémon titles on that system from online Boxes, will be ending service on... KA ID: 61543 Meta-Answer ID: 48993
  6. How to Use Download Play

    In this article, you'll learn how to use DS Download play with compatible wireless multiplayer features. Note The system is able to use Download Play with the Nintendo DSi XL, Nintendo DSi, Nintendo DS Lite, and Nintendo DS systems. Wireless communication needs to be enabled to use Download Play... KA ID: 43 Meta-Answer ID: 43
  7. What Is the Difference Between the Pokemon HOME Basic and Premium Plans?

    Players with a free Pokémon HOME Basic Plan can use Pokémon HOME to move and trade Pokémon between compatible Pokémon games. Additionally, Pokémon fans can enroll in the Pokémon HOME Premium Plan for... KA ID: 48800 Meta-Answer ID: 40874
  8. How to Use DS Download Play

    In this article, you'll learn how to use DS Download Play. Note If you can't choose DS Download Play, your Parental Controls settings may be preventing you from using this feature. You can change your Parental Controls settings in the System Settings. In... KA ID: 3969 Meta-Answer ID: 3968
  9. How to Change, Remove, or Download a Nintendo 3DS Theme

    In this article, you'll learn how to change or remove a theme applied to your HOME Menu. Note: An SD Card is required to use themes. The SD Card must also have enough free space to download the theme. Complete these steps While on the HOME Menu, tap the HOME Menu Settings button... KA ID: 12420 Meta-Answer ID: 12419
  10. How to Redeem a Theme Download Code

    In this article, you'll learn about redeeming theme download codes on the Theme Shop. Information It is no longer possible to use this feature. For more information, please read Service Discontinuation: Nintendo eShop for Nintendo 3DS. KA ID: 14790 Meta-Answer ID: 14711
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