Nintendo Switch 2: Audio, Video & Touch Screen
All Articles
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Volume is Too Low or High While Using Bluetooth Audio on Nintendo Switch 2
Steps for when you are using a Bluetooth audio device (headphones, earbuds, speakers, etc.) connected to your Nintendo Switch 2, but the audio is too quiet or too loud. Note Volume changes may occur when using the same Bluetooth audio device across multiple devices including Nintendo Switch 2. Possible solutions Adjust the volume on your Nintendo Switch system... KA ID: 68358 -
Distorted Audio or Loud Static Noise on External Audio Devices Connected to Nintendo Switch 2
Steps for when static noise, buzzing, or a crackling sound can be heard coming from an audio device connected to your Nintendo Switch 2 console, such as wireless Bluetooth headphones/speakers, a... Before you start: Remove your Nintendo Switch 2 console from the dock to complete troubleshooting. What to do Unplug the wired audio device or disconnect the Bluetooth audio device being... KA ID: 68359 -
Touch Screen Is Not Responding on Nintendo Switch 2
Steps to help you when the screen on the Nintendo Switch 2 console does not work as expected when you tap or swipe it with your finger. KA ID: 68489 -
Image on Nintendo Switch 2 Screen is Scrambled, Distorted, or Blurry
Steps for when, while the Nintendo Switch 2 console is undocked, the console screen appears scrambled, distorted, or blurry. Before you start You will need: Your Nintendo Switch 2 console What to do KA ID: 68261 -
Screen Protector Does Not Fit Nintendo Switch 2 Console
Information for when you try applying a screen protector to your Nintendo Switch 2 console and it is either too large or too small to fit the screen. Important: Only officially licensed products have been evaluated by Nintendo for compatibility and quality. Always look for the Official Nintendo Licensed Product Seal and the supported systems on... KA ID: 68360 -
Unable to Select the Desired Resolution for TV Mode on Nintendo Switch 2
This article can help when you cannot select a specific TV resolution from the Display settings on your Nintendo Switch 2 console. Information This issue usually occurs when: The TV does not support the desired resolution. The TV settings are not setup to allow the desired resolution. The HDMI port on the TV being used does not... KA ID: 68575 -
Solid Color on Nintendo Switch 2 Screen
Steps for when the Nintendo Switch 2 screen is orange, blue, or any other solid color, and the console will not respond. What to do Hold down the POWER Button on the console for at least 20 seconds to force it to shut down, then power it on again. Check for any available system updates. How to check for the latest... KA ID: 68496 -
Bluetooth Audio is Disabled During Local Communication
The information in this article can help when you receive the message, “Bluetooth audio is disabled during local communication,” and your Bluetooth audio device is disconnected. Information This message appears when you start local wireless communication on your Nintendo Switch 2 or Nintendo Switch console while a Bluetooth audio device is paired. It is not possible to... KA ID: 55975 -
The Nintendo Switch 2 Screen Colors Are Inverted or Are Displaying in Grayscale
The information in this article can help you when: The Nintendo Switch 2 screen colors are displayed in unusual or unexpected colors, or no colors at all (black and white or grayscale). The User... What to do If the screen colors are inverted or in grayscale, it is possible that the "Change Display Colors" setting was activated: From the HOME Menu select System Settings. Scroll down to... KA ID: 68268 -
No Sound From USB Speakers Connected to the Nintendo Switch 2 Dock
Steps for when, while using the Nintendo Switch 2console in TV mode, there is no sound coming from a USB speaker connected to the Nintendo Switch 2 Dock. Important USB speakers may be used with Nintendo Switch 2 while in TV mode only. USB speakers cannot be used with Nintendo Switch 2 while in Handheld or Tabletop mode. Note While we cannot... KA ID: 68276
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