Skip Navigation
Nintendo Switch 2: Product Information & Care

All Articles

  1. GameShare Session Suddenly Ended

     Follow these steps if you were playing with friends using GameShare, but the session ended unexpectedly. You may receive one of the following messages: "The GameShare session has ended." "(Username)... Note: These error messages can appear if there is a connection issue on either the host or guest system, such as one system being put into sleep mode or airplane mode, or if there is a temporary... KA ID: 68406 Meta-Answer ID: 55082

  2. Support Mode Overview for Poké Ball Plus

     Information on various Support Mode features for Poké Ball Plus. Important: In order to access Support Mode, Poké Ball Plus must be in standby mode (the LED is powered off) and not be currently connected to another device, such as a Nintendo Switch 2... KA ID: 42336 Meta-Answer ID: 36371

  3. Issues with Software Played via GameShare

     Follow these steps if you run into issues while playing a game through GameShare on Nintendo Switch 2 or Nintendo Switch. Before you start A Nintendo Switch 2 system and software which supports GameShare are required to host a GameShare session. A Nintendo Switch Online membership and persistent internet connection... KA ID: 68405 Meta-Answer ID: 55081

  4. Nintendo Switch 2 New User Resources

     Find helpful videos and resources to get you started with your new Nintendo Switch 2 console! Congratulations on the fun ahead of you with your Nintendo Switch 2 console! To help you get started, we recommend checking out the tips and videos in our Welcome Center for U.S. or Canada. If... KA ID: 68347 Meta-Answer ID: 55023
Still need help? Contact us