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Nintendo Switch - OLED Model: Features & Settings

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  1. How to View Promotional Codes Associated with a Nintendo eShop Purchase

     In this article, you'll learn how to locate any promotional codes associated with a Nintendo eShop purchase. Note Some Nintendo eShop purchases are eligible for special promotions that include a download code with the purchase. Promotional download codes are listed in your Nintendo Account Purchase History... KA ID: 48585 Meta-Answer ID: 40684

  2. Nintendo eShop Game Not Appearing in HOME Menu

     The information in this article can help you when a game purchased through Nintendo eShop is not appearing on your console. Possible solutions If the purchase was a pre-order , the game will be pre-loaded to your console after the purchase has completed, around 7 days before the game’s release date. Check the Network... KA ID: 54167 Meta-Answer ID: 43194

  3. Which Games Are Available For Purchase Online?

     Most of the games that are available through the Nintendo eShop on Nintendo Switch 2 or Nintendo Switch can also be purchased online through nintendo.com. Please check the specific Game Info... KA ID: 12392 Meta-Answer ID: 12391

  4. Why Was Fire Emblem: Shadow Dragon & the Blade of Light Only Available for a Limited Time?

     Fire Emblem: Shadow Dragon & the Blade of Light is the first Fire Emblem game in the beloved franchise, which celebrated its 30th anniversary through March 2021. We were excited to offer the game... KA ID: 54897 Meta-Answer ID: 43731

  5. What is the Customer Support Inquiry Code?

     The information in this article can help you learn about the Customer Support Inquiry Code found in an email communication from Nintendo. Important: The Customer Support Inquiry Code that is often times included at the bottom of an email communication from Nintendo is a 16-digit alphanumeric string of characters that is used for... KA ID: 49876 Meta-Answer ID: 41770

  6. How to Remove Incorrect Character Dialog Language Content (Apex Legends)

     Steps for when you downloaded one or more incorrect character dialog languages for Apex Legends and you need to remove it from your Nintendo Switch 2 or Nintendo Switch. Note Free and optional localized VO (voice over) content for various languages is available to download for Apex Legends from the Nintendo eShop. If you've downloaded a character dialog language that... KA ID: 54861 Meta-Answer ID: 43700

  7. Error Code: 2813-9801 or 9001-9801

     The information in this article can help you when you are attempting to remove saved credit card information on the Nintendo eShop and the error code 2813-9801 or 9001-9801 is displayed. Note: This error typically indicates a temporary issue or outage on the Nintendo eShop. What to do Please try again later. KA ID: 47179 Meta-Answer ID: 39560
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