What is the Customer Support Inquiry Code?
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you learn about the Customer Support Inquiry Code found in an email communication from Nintendo.
Important: The Customer Support Inquiry Code that is often times included at the bottom of an email communication from Nintendo is a 16-digit alphanumeric string of characters that is used for reference purposes only. It is not a download code nor can it be redeemed in the Nintendo eShop.
What to do
If you are having issues with an actual download code that you purchased, please review our information on Problems with Download Codes (Software, DLC, and Themes).
