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  1. Nintendo Switch Online + Expansion Pack Exclusive Icon Elements FAQ

    The information in this article can help you if you have questions about custom user icon elements that are exclusive to Nintendo Switch Online + Expansion Pack members. Information Users who have an active Nintendo Switch Online membership can redeem their My Nintendo Platinum Points for various icon elements to use to create custom icons for their Nintendo Switch... KA ID: 60093 Meta-Answer ID: 47871
  2. My Nintendo Overview and FAQ

    About My Nintendo What is My Nintendo? How do I start using My Nintendo? Can children participate in My Nintendo? Sign In/Account Creation Issues I can't remember my Nintendo Account sign in... KA ID: 16541 Meta-Answer ID: 16484
  3. How to Earn My Nintendo Points

    In this article, you'll learn how to earn My Nintendo points. Information There are many ways to earn My Nintendo points: Platinum Points Platinum Points are earned by completing My Nintendo missions. There are three types of My Nintendo missions for Platinum... KA ID: 16555 Meta-Answer ID: 16498
  4. How to Create and Use a Custom Nintendo Switch Online User Icon (Missions & Rewards)

    Steps for how to redeem My Nintendo Platinum Points for icon elements that can be used to create custom user icons exclusive to Nintendo Switch Online users on Nintendo Switch 2 and Nintendo... Before you start You will need: Your Nintendo Switch 2 or Nintendo Switch console An Internet connection An active, paid Nintendo Switch Online membership Information Users who have an active... KA ID: 57939 Meta-Answer ID: 46063
  5. Discontinuation of Earning My Nintendo Gold Points

    Information As of 9:30 PM PDT on March 24, 2025, it is no longer possible to earn My Nintendo Gold Points when purchasing digital content. Gold Points could be earned on purchases made at the... KA ID: 67660 Meta-Answer ID: 54374
  6. Can I Transfer or Combine My Nintendo Points Between Different Nintendo Accounts?

    No. Per the Nintendo Account User Agreement , My Nintendo Points cannot be transferred or sold, or combined with another My Nintendo Account. We are also not able to combine two different accounts... KA ID: 16606 Meta-Answer ID: 16549
  7. How to Redeem Points for a My Nintendo Reward

    Learn how to use My Nintendo Gold or Platinum Points to claim a My Nintendo reward. Important As of 9:30 PM PDT on March 24, 2025, it is no longer possible to earn My Nintendo Gold Points when purchasing digital content. Your Gold Points are still valid and able to be redeemed until... KA ID: 16580 Meta-Answer ID: 16523
  8. How to Complete a My Nintendo Mission

    In this article, you'll learn how to complete My Nintendo missions. Important: Please note that as of March 25, 2026 it is no longer possible to earn Gold Points. Information A list of current My Nintendo Missions can be found on the My Nintendo Missions page... KA ID: 16560 Meta-Answer ID: 16503
  9. How Much Are My Nintendo Gold Points Worth Towards Digital Purchases?

    In this article, you'll learn how much your Nintendo Gold Points are worth towards digital purchases. Information Each Gold Point can be redeemed towards digital purchases at the following rates: $0.01 USD $0.01 CAD $0.20 MXN $0.05 BRL $0.5 ARS $5 CLP $50 COP $0.05 PEN KA ID: 28423 Meta-Answer ID: 22953
  10. Can I Exchange My Nintendo Gold Points for Platinum Points (or Vice Versa)?

    No. One type of My Nintendo Points (Gold, Platinum, Super Mario Run, etc.) cannot be exchanged for a different type. For example, you cannot trade Gold Points for Platinum Points to put towards a... KA ID: 16608 Meta-Answer ID: 16551