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  1. NES Classic Edition HOME Menu Overview

     The NES Classic Edition HOME menu allows you to launch a game, manage your game progress, and configure console settings. The NES Classic Edition HOME Menu is comprised of three main sections... KA ID: 17340 Meta-Answer ID: 17287

  2. Can In-Game Save Features Be Used?

     Important: Although the in-game save options are available for the games listed below, you will still need to save your progress to a Suspend Point. Otherwise, if you start your game from a Suspend... KA ID: 17386 Meta-Answer ID: 17334

  3. Can Additional Games Be Added To the NES Classic Edition or Super NES Classic Edition?

     No. Additional games cannot be downloaded to the Classic Edition consoles, nor are these consoles compatible with external storage devices. The set number of games included with each system was... KA ID: 17517 Meta-Answer ID: 17465

  4. Error Message: This Suspend Point is Broken

     The information in this article can help you when: The following message is displayed on the screen, This suspend data is broken. Please delete the suspend point from the suspend point list. An... What to do If the option is available, press OK Aceptar OK OK. If the console does not respond, power it off. Then wait for a few seconds and power it back on. Delete the Suspend Point you were... KA ID: 27302 Meta-Answer ID: 22254

  5. How to View a Game Manual

     In this article, you'll learn how to view an online game manual for the NES Classic Edition and the Super NES Classic Edition. Complete these steps From the HOME menu, go to the Menu Bar at the top of the screen and select the Manuals icon. Use your smart device to scan the on-screen QR code. This will open up the online... KA ID: 17352 Meta-Answer ID: 17299

  6. Unable to Use the AC Adapter Included With the System

     The information in this article can help you when the AC adapter included with the NES Classic Edition or Super NES Classic Edition is not compatible with the electrical outlets in your region or... Note: The AC adapter included with each system sold in the Americas is rated for 100 - 240 V (input), and may not be compatible with all wall outlet configurations. What to do If the AC adapter... KA ID: 17364 Meta-Answer ID: 17312

  7. How to Reset the AC Adapter [NES Classic Edition]

     In this article, you'll learn how to reset the AC Adapter for the NES Classic Edition. Complete these steps On the NES Classic Edition, press the Power switch OFF. Unplug the AC adapter from the wall outlet and the USB cable from the back of the NES Classic edition. Unplug the AC... KA ID: 17346 Meta-Answer ID: 17293

  8. How to Start a Game (NES Classic Edition)

     In this article, you'll learn how to start a game for the NES Classic Edition. Important: Any new game progress is not automatically saved. It must be saved as a new Suspend Point. Complete these steps From the HOME Menu, use the D-pad to highlight a game from the Game... KA ID: 17354 Meta-Answer ID: 17302

  9. How to Enable Screen Burn-In Reduction [NES Classic Edition]

     In this article, you'll learn how to enable screen burn-in reduction for the NES Classic Edition. Note: When Screen Burn-In Reduction is enabled, the screen brightness will dim after five minutes of inactivity. Complete these steps From the HOME menu, go to the Menu Bar at the top of the... KA ID: 17358 Meta-Answer ID: 17306