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  1. Power Shuts Off Unexpectedly (NES Classic Edition)

     The information in this article can help you when the Power LED on the front of the console shuts off unexpectedly during gameplay, while navigating the menus, or when pressing the Reset Button. Note: If the Auto-Shutdown feature is enabled, the console will power off after one hour of inactivity. What to do Power down the TV or monitor, and power down the system by ensuring that the... KA ID: 17500 Meta-Answer ID: 17448

  2. Which Controllers Are Compatible With the NES Classic Edition?

     The Nintendo Entertainment System: NES Classic Edition is compatible with the following controllers: KA ID: 17341 Meta-Answer ID: 17288

  3. How to Change the Game Display Mode

     In this article, you'll learn how to change the game display mode. Note: The different display modes apply to games only. They do not affect the HOME menu display. Complete these steps From the HOME menu, go to the Menu section at the top of the screen and... KA ID: 17357 Meta-Answer ID: 17305

  4. Can the NES Classic Edition or Super NES Classic Edition Connect to the Internet?

     No. The Classic Edition consoles are standalone devices and cannot be connected to the Internet, neither wirelessly nor through a wired connection. KA ID: 17518 Meta-Answer ID: 17466

  5. Blank Screen or No Image on the Television [NES Classic Edition]

     The information in this article can help you when the Power LED on the system is lit but there is no image on the television screen. Note You may find the information on these related situations helpful: The Power switch is in the ON position but the Power LED is unlit. The screen goes dark after several minutes of game play... KA ID: 17355 Meta-Answer ID: 17303

  6. Nintendo Entertainment System: NES Classic Edition: User Agreement

     End User License Agreement (EULA) THIS IS AN IMPORTANT AGREEMENT THAT APPLIES TO YOUR USE OF THIS NINTENDO VIDEO GAME SYSTEM. This is an agreement (the “Agreement”) between you and Nintendo of... KA ID: 49179 Meta-Answer ID: 41169

  7. Error Message: An Error Has Occurred

     The information in this article can help you when: The system produces the error message "An error has occurred. If the problem persists, please make a note of the error code and visit... What to do If the option is available on the screen, press OK. If the error is still displayed, power off the console, wait for a few seconds then power it on again. If an error message is displayed... KA ID: 17382 Meta-Answer ID: 17330

  8. TV Screen Goes Dark After Starting a Game [NES Classic Edition]

     The information in this article can help you when: After a few minutes of gameplay with one or more games, the television screen becomes dark. There is still sound coming from the television, but the... Note: If the Screen Burn-In Reduction feature is enabled, the screen brightness will dim after five minutes of inactivity. What to do Power down the TV or monitor, and power down the system by... KA ID: 17537 Meta-Answer ID: 17485

  9. Error Message: Your Settings Have Been Reset

     The information in this article can help you when: An error message is displayed on the screen "Your settings have been reset. If the problem persists, please make a note of the error code and visit... Note: If the USB cable is disconnected from the control deck immediately after powering off the console, this message may be displayed the next time the power switch is turned on. What to do If... KA ID: 17383 Meta-Answer ID: 17331

  10. Can the Classic Edition Systems Be Plugged Into a PC or Other Device?

     The NES Classic Edition and Super NES Classic Edition systems are each powered by a USB cable (Type A to micro B) and a USB AC adapter (output: 5V/1A). These systems can also be powered using a USB... KA ID: 17338 Meta-Answer ID: 17285