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  1. Link to a URL Check Service Request Status

     KA ID: 10925 Meta-Answer ID: 10924

  2. Did Not Receive an Email from Nintendo (Order Confirmation, Account Verification, Nintendo eShop Receipt, etc.)

     Updated Help when you are not receiving emails from Nintendo, including: Emails to create or verify your Nintendo Account Family group invitations Parental controls or password reset Order confirmations and... KA ID: 2237 Meta-Answer ID: 2236

  3. Link to a URL Nintendo DSi Operations Manual

     KA ID: 11966 Meta-Answer ID: 11965

  4. Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)

     Information about refunds for digital content purchased through the Nintendo eShop. We are unable to provide refunds or exchanges for mistaken purchases. Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making... KA ID: 1981 Meta-Answer ID: 1980

  5. How to Set up Your Nintendo Console for the First Time

     Need help setting up your Nintendo console? Select your console below for step-by-step instructions that will guide you through the setup process from start to finish. Nintendo Switch 2 Nintendo... KA ID: 10540 Meta-Answer ID: 10539

  6. Link to a URL Nintendo DSi XL Operations Manual

     KA ID: 11967 Meta-Answer ID: 11966

  7. Lost or Stolen Systems

     Use this article if a console is missing, lost, or may have been stolen. My system was lost/stolen How do I find my system serial number? Check the box that the system came in and/or the receipt from when you purchased it; it is possible that the serial number is on one... KA ID: 65614 Meta-Answer ID: 52531

  8. How to Play a Single Card Multiplayer Download Game

     Step-by-step instructions on how to play a single-card multiplayer game using DS Download Play. Note These games require only one DS Game Card. The other players can download the game information to their systems using the wireless feature. Single-Card play is indicated by an icon on the game... KA ID: 6776 Meta-Answer ID: 6775

  9. Downloadable Manuals

     In this article, you'll find links to download digital manuals for Nintendo Products. Note: To read our updated hardware, software, and accessory warranty, please click here. Downloadable manuals Nintendo Switch Nintendo 3DS Family systems Wii U Wii Nintendo DS Nintendo GameCube... KA ID: 16881 Meta-Answer ID: 16824

  10. Where Can I Find Refurbished, Older, & Used Nintendo Products?

     We have collected a list of sources you can use to help locate refurbished, older, and used Nintendo products. Nintendo Store We sell accessories, replacement parts, and a selection of Authentic... KA ID: 5099 Meta-Answer ID: 5098