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Refund Request for Downloaded Game or DLC (Wrong Game, Didn't Like Game, Accidental Purchase)

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model, Nintendo 3DS, Wii U, Wii & Wii mini, Nintendo DSi

Information about refunds for digital content purchased through the Nintendo eShop.

We are unable to provide refunds or exchanges for mistaken purchases.

Please be sure to read the game descriptions and check out the screen shots available through the Nintendo eShop before making purchases. We also encourage you to visit nintendo.com for information about the games available for our systems. In addition, many websites make reviews available of games which you can use to make your purchasing decisions.

Parental controls can be set on Nintendo systems that allow parents to set restrictions on Nintendo eShop purchases, if applicable.

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For additional assistance, please contact us.

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