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  1. Downloadable Manuals

     In this article, you'll find links to download digital manuals for Nintendo Products. Note: To read our updated hardware, software, and accessory warranty, please click here. Downloadable manuals Nintendo Switch Nintendo 3DS Family systems Wii U Wii Nintendo DS Nintendo GameCube... KA ID: 16881 Meta-Answer ID: 16824

  2. Friend List on Nintendo Systems and Apps

     Information Nintendo systems and mobile applications include Friend List features to allow players to enjoy online experiences with their friends. These features may include seeing when your friends... KA ID: 67509 Meta-Answer ID: 54232

  3. Lost or Stolen Systems

     Use this article if a console is missing, lost, or may have been stolen. My system was lost/stolen How do I find my system serial number? Check the box that the system came in and/or the receipt from when you purchased it; it is possible that the serial number is on one... KA ID: 65614 Meta-Answer ID: 52531

  4. Service Request Information

     Have problems with your Nintendo console, accessory, or game? We can help you! This page will help you to find information about how to set up a service request order for your Nintendo product. If... KA ID: 50406 Meta-Answer ID: 8260

  5. Forgot Nintendo Network ID

     The information in this article can help you locate your Nintendo Network ID (NNID). Note If you no longer have access to the system the NNID is associated to (or if you have formatted that system), select PC/Smartphone below and follow the steps to access the information from the... KA ID: 1943 Meta-Answer ID: 1942

  6. What SD Cards and microSD Cards Are Compatible?

     Note: While it is possible to use SD standard or SDHC standard based cards, we cannot guarantee that products other than the included SD card will work. The Nintendo 3DS, Nintendo 3DS XL, and... KA ID: 274 Meta-Answer ID: 274

  7. Prepare and ship your items for service

     Updated Learn how to prepare, pack, and ship the item(s) in your service request to Nintendo for service. Important: Before you send in products for service, you must complete troubleshooting and set up a service request. What you’ll need before you begin A plain box Packing material (paper, bubble... KA ID: 6128 Meta-Answer ID: 6127

  8. General Care and Maintenance of Handheld Systems

     Information on how to maintain and clean portable consoles and handleld systems for long-term use. Important Before cleaning or disinfecting, verify that the system is powered off and that all accessories are unplugged. Do not pour liquids directly on the product or submerge the product in water... KA ID: 59960 Meta-Answer ID: 47750

  9. How to Insert an SD Card or microSD Card

     In this article, you'll learn how to insert an SD Card. Note In the down position, the SD Card write-protection switch will prevent you from saving or erasing data. In the up position, you can save and erase data on the SD card. Ensure the system is... KA ID: 271 Meta-Answer ID: 271

  10. Service Request FAQ

     The information in this article can help when you have questions about your service request. General Service Request Questions How do I set up a service request? How long is my warranty in the US or Canada? Can I use the UPS Pick-Up program? Where can I view the Factory Service Terms &... KA ID: 47284 Meta-Answer ID: 39654