Error Message: You Cannot Use This Nintendo Network ID On this Console
Wii U
The information in this article can help you when you're logging in or accessing online features with a specific user account on the Wii U and the system displays the error message "You cannot use this Nintendo Network ID on this console."
Note: Learn more about the error message: This Nintendo Network ID Cannot Be Used.
What to do
This error may be caused by temporary server issues. If you see this error when trying to connect to the Nintendo Network service, please wait 24 hours and try again.
Situation not resolved
- If the issue persists for more than 24 hours, turn the system off, then back on to return to the User Select screen.
- Select the Mii that displays the error message.
- If your password is not saved, you will be prompted to enter it. Enter the password and select OK.
- The system will receive the error message: You cannot use this Nintendo Network ID on this console.
- While the error message is onscreen, hold down the X Button AND Y Button, and tap OK.
- You will receive a message that the NNID link has been removed. Tap OK to access the HOME Menu.
- The account can now be used as a local account (no NNID association), re-linked to the same NNID, or deleted.
- To re-link the NNID, select Create/Link Nintendo Network ID from the account's User Settings and select the option to link an existing NNID. Enter the associated NNID, password and email address when prompted to complete the process.
- To delete the local account, select Delete This User from the account's User Settings.
