Nintendo Switch 2 Freezes While Searching For a Wireless Network

What to do

1. Restart the console.
   • How to restart a Nintendo Switch 2 console
     1. Press and hold the POWER Button for at least three seconds.
     2. Select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar.
     3. Select Restart.
   • Console does not respond

     Hold down the POWER Button for 20 seconds, then power it on again.

2. Attempt to connect to the internet again.
   • How to connect Nintendo Switch 2 to a wireless home network
     1. Place the Nintendo Switch 2 console within 10 feet of the wireless router so there will be a strong wireless signal.
     2. Select System Settings from the HOME Menu.
     3. Select Internet, and then Internet SettingsConfiguración de internetParamètres InternetConfigurações de internet. Your console will automatically search for nearby wireless network signals.
     4. Select the appropriate network name (SSID) from the list.
     5. Use the onscreen keyboard to enter the network's wireless password, if one is required.
     6. The connection will be tested. Once the test is complete, select OK.
        • If the connection test fails, an error code and message will appear. Search for our support article on the error code for steps to troubleshoot the connection.

     For more details, please see How to Connect to the Internet on Nintendo Switch 2

   • Console still freezes while searching for a network

     Perform the following:

     1. Power off the console.
     2. Reset the console to factory settings without deleting save data.
     3. Try to connect to the internet again.
3. Once connected to the Internet, ensure your console has the latest system update.
   • How to perform a system update on Nintendo Switch 2
     1. Select the System Settings on the HOME Menu.
        
        
        
        
     2. Scroll down through the System Settings menu and select System.
     3. Select System Update, to start the system update process.
        
        
        
        
        • During the process, the system will first perform a check to determine if a new system update is available.
        • If an update is available, the download process will begin automatically.