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Control Sticks Are Not Responding Correctly on Nintendo Switch 2 Pro Controller

Nintendo Switch 2

Steps for situations when the control sticks on the Nintendo Switch 2 Pro Controller don't work as expected.

Before you start

You will need:

  • Your Nintendo Switch 2 console
  • Your Nintendo Switch 2 Pro Controller

What to do

  1. Check that your console has the latest system update.
  2. Check that the Pro Controller has power and that it is paired to the console.
    • How to check if the Nintendo Switch 2 Pro Controller is paired and charged

      While on the HOME Menu press any button on the Pro Controller.

      • If one or more of the player LEDs on the controller blink and remain lit, the controller is already charged and paired to the console.
      • If the player LEDs momentarily light up in a sequence and then shut off, the Pro Controller will need to be paired to the console.
      • If none of the player LEDs light up, the Pro Controller is out of power and will need to be recharged.
  3. Calibrate the control sticks on the Pro Controller.
    • Calibration successful, but the issue persists in a specific game

      It is possible that the Pro Controller is not compatible with that software. Check the software manual or game packaging.

      If the software is compatible with the Pro Controller, try the following:

      • Decrease the distance between the Pro Controller and the console.
      • To minimize wireless interference, ensure that the console is not placed behind a TV, under a metal object, or within three to four feet of other wireless devices, such as wireless speakers, cordless phones, etc.
      • If the issue persists, try testing the Pro Controller using a different compatible game or software.
  4. Try using the Nintendo Switch 2 Pro Controller as a wired controller.

Situation not resolved

If the issue persists, the Nintendo Switch 2 Pro Controller will need to be sent in for service.

Please contact us for support.

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