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Unable to Detach the Joy-Con 2 from the Joy-Con 2 Grip

Nintendo Switch 2

Information for when the Joy-Con 2 controller cannot be detached from the Joy-Con 2 grip or the Joy-Con 2 charging grip.

What to do

Review the steps for detaching the Joy-Con 2 controllers from the Joy-Con 2 grip and make sure all steps are being followed.

Situation not resolved

If one or both of the Joy-Con 2 controllers cannot be detached from the Joy-Con 2 grip or the Joy-Con 2 charging grip, the affected controllers and grip will need to be serviced.

Please contact us for support.

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