Unable to Detach the Joy-Con 2 from the Joy-Con 2 Grip
Nintendo Switch 2
Information for when the Joy-Con 2 controller cannot be detached from the Joy-Con 2 grip or the Joy-Con 2 charging grip.
What to do
Review the steps for detaching the Joy-Con 2 controllers from the Joy-Con 2 grip and make sure all steps are being followed.
Situation not resolved
If one or both of the Joy-Con 2 controllers cannot be detached from the Joy-Con 2 grip or the Joy-Con 2 charging grip, the affected controllers and grip will need to be serviced.
Please contact us for support.