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Error Message: This download code is for software that includes content that is only accessible on Nintendo Switch 2

Nintendo Switch 2

Steps for when you try to redeem a download code on Nintendo Switch, but get the error message: This download code is for software that includes content that is only accessible on Nintendo Switch 2.

Information

This message indicates that the download code you are trying to redeem is intended for use on Nintendo Switch 2, not Nintendo Switch. However, depending on what the code is for, you may be able to play some of the content using your Nintendo Switch console.

What to do

Review the information associated with the download code to determine what type of game it is for.

  1. What is the download code for?

  2. Download codes for Nintendo Switch 2 exclusive games cannot be redeemed on Nintendo Switch.

    If you have a Nintendo Switch 2 console, you can redeem the code using your console or online.

    If you do not have a Nintendo Switch 2 console, you will need to work with the retailer where you purchased the code to check if they can assist with a refund for the code.

    Since your download code includes both a Nintendo Switch 2 game and a Nintendo Switch game, it cannot be redeemed on your Nintendo Switch.

    However, if you have a Nintendo Switch 2 console (or plan to get one in the future), you can redeem the code using your console or online, then download only the Nintendo Switch game onto your Nintendo Switch console.

    Download codes for Nintendo Switch 2 Edition games include both the Nintendo Switch game and the upgrade pack with upgrades and enhancements for Nintendo Switch 2. This means the download code cannot be redeemed on your Nintendo Switch.

    However, if you have a Nintendo Switch 2 console (or plan to get one in the future), you can redeem the code using your console or online, then download the Nintendo Switch game onto your Nintendo Switch console.

    Upgrade packs for Nintendo Switch games are intended to enhance the game to take advantage of the capabilities of the Nintendo Switch 2 system. This means the download code cannot be redeemed on your Nintendo Switch.

    If you have a Nintendo Switch 2 console, you can redeem the code using your console or online.

    If you do not have a Nintendo Switch 2 console, you will need to work with the retailer where you purchased the code to check if they can assist with a refund for the code.

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