Error Message: "Unable to start software. Return to the HOME Menu and try again." (Downloaded Software on Nintendo Switch 2)

Possible solutions

• Restart the Nintendo Switch 2 system by holding down the POWER Button for at least three seconds, then select Power OptionsOpciones de apagadoOptions d'alimentationOpções de desligar and then Restart.
  • If the system is not responding, hold down the POWER Button for twelve seconds in order to force the system to shut down. Then power it on again.
• Perform a system update.
  • How to check for the latest system update
    1. Select System Settings on the HOME Menu.
    2. Scroll down to the bottom of the System Settings menu and select System.
    3. Select System Update to start the system update process.
       • The system will check to see if an update is available.

    For more information, see How to Perform a System Update on Nintendo Switch 2 or How to Perform a System Update on Nintendo Switch.

• Check for any software updates for the problematic game.
  • How to update game software
    1. Ensure the console is connected to the Internet.
    2. From the HOME Menu, select (but do not start) the icon for the software you wish to update.
    3. Press the + Button or – Button on your controller, then select Software Update followed by Via the Internet.

    For more details, see How to Update Software on Nintendo Switch 2 or How to Update Software on Nintendo Switch.

• Check for corrupt data.
• Delete the problematic software and then redownload it.
• If the issue persists and a microSD Express card is being used with the system, try the following:
  • Format the microSD Express card.
  • Replace the microSD Express card.
  • Remove the microSD Express card and download the game again to download it directly to the system memory.