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Hung or Stuck on Preparing Screen During First Time Setup on Nintendo Switch 2

Nintendo Switch 2

Steps for when you're attempting to link or create a Nintendo Account during the first time set up but the console stays on a preparing screen.

Complete these steps

  1. Attempt to power off the console.
  2. Power the console back on, and continue with the setup process. Skip the process of linking a Nintendo Account.
  3. Once the setup is complete, update the console to the latest system menu version.
    • How to perform a system update on Nintendo Switch 2
      1. Select the System Settings on the HOME Menu.
        System Settings highlighted on the HOME Menu Screen
        Configuración de la consola resaltado en la pantalla del menú HOME
        Paramètres de la console en surbrillance dans le menu HOME
        Configuração do console em destaque na tela do menu HOME
      2. Scroll down through the System Settings menu and select System.
      3. Select System Update, to start the system update process.
        System Update is highlighted within the System menu in System Settings
        Actualización del sistema resaltada en la página de Consola en la Configuración de la consola en Nintendo Switch 2
        « Mise à jour de la console » en surbrillance dans la page Console des Paramètres de la console sur Nintendo Switch 2
        Atualização em destaque na opção Configuração do console no Nintendo Switch 2
        • During the process, the system will first perform a check to determine if a new system update is available.
        • If an update is available, the download process will begin automatically.
  4. After the system is updated, return to the user settings and link your Nintendo Account to your user.

Situation not resolved

If the issue persists, wait a while and attempt to link your Nintendo Account a little later.

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