Joy-Con 2 Motion Controls Are Not Responding Correctly or Cannot Be Calibrated on Nintendo Switch 2

What to do

1. Ensure your console has the latest system update installed.
   • How to perform a system update on Nintendo Switch 2
     1. Select the System Settings on the HOME Menu.
        
        
        
        
     2. Scroll down through the System Settings menu and select System.
     3. Select System Update, to start the system update process.
        
        
        
        
        • During the process, the system will first perform a check to determine if a new system update is available.
        • If an update is available, the download process will begin automatically.
2. Update the controller firmware.
   • How to update controller firmware on Nintendo Switch 2
     1. Ensure your console has the latest system update installed.
     2. Select System Settings from the HOME Menu.
     3. Scroll down to Controllers & Accessories.
     4. In the Controllers & Accessories options, scroll down and select Update Controllers to begin updating any controllers that are powered on and paired with the console.
        • If multiple controllers are paired to the console, the controllers will be updated one controller at a time.
        • If the update stops before it can be completed, try this step again.

     For more information, follow How to Update Controller Firmware on Nintendo Switch 2.

3. Reset the Joy-Con 2 by pressing the SYNC Button once. Then press any other button to power on the Joy-Con 2 again.
4. Calibrate the motion controls on the Joy-Con 2.
5. Verify that the software or application you are using supports motion controls.
   • Some games, such as Mario Kart 8 Deluxe, require the motion controls to be activated manually.
6. Confirm that the dock is connected using a Ultra High Speed HDMI cable.
   • The HDMI cable included with the console is an Ultra High Speed HDMI cable.
   • If the HDMI cable being used is not an Ultra High Speed HDMI cable, swap it out for a supported HDMI cable.