How to Report a Player for Community Guideline Violations

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps to take when you encounter a player who is being offensive, discriminatory, bullying, or otherwise disrupting the enjoyment of others while playing Nintendo Switch 2 and Nintendo Switch games and online services.

Information

At Nintendo, we want to create experiences that put smiles on faces, and we believe those smiles are for everyone. We also believe the best experiences happen when we all work together to keep our Nintendo games, online services, and events safe, friendly, welcoming, and fun for all. Please take a few minutes to read our Community Guidelines, as they outline our expectations when engaging with our Nintendo products, services, or events.

If you encounter any behavior or content that violates these guidelines, let us know. Many of our online services and games have built-in reporting features. You can also block a player you have played with online so that you will not match with them in an online game again.

What to do

Report another user from a GameChat room

You can report users for violating Nintendo's Community Guidelines in a GameChat room while in the room or after leaving the room.

For detailed instructions on reporting users in GameChat rooms, please see How to Report Another User from a GameChat Room.
Report another user from a Nintendo Switch App voice chat lobby

You can report users for violating Nintendo's Community Guidelines in a Nintendo Switch App voice chat lobby while you are still in the lobby with the other player.

For detailed instructions on reporting users in voice chat lobbies, please see How to Report Another User During Nintendo Switch App Voice Chat.

If you are no longer in the voice chat lobby with the player you would like to report, we recommend following the steps below to block someone you played with online.
Report a player in a specific game
Use the links below to learn how to report a player in a game published by Nintendo. Games not published by Nintendo may also have their own in-game reporting functions. Please visit the publisher's website or contact their support team for more information.
- Animal Crossing: New Horizons
- Game Builder Garage
- Kirby Air Riders
- New Pokémon Snap
- Nintendo Classics game libraries
- Pokémon Champions
- Pokémon Pokopia
- Splatoon 2
- Splatoon 3
- Splatoon Raiders
- Super Mario Maker 2
- Super Smash Bros. Ultimate (cheating, profanity, inappropriate behavior during gameplay)
- Super Smash Bros. Ultimate (user-created content on Nintendo Switch app)
Block someone you have played with online on Nintendo Switch 2
1. Select your user icon (My Page) (Mi página) (Ma page) (Minha página) on the HOME Menu, then select Add FriendAñadir amigoAjouter un amiAdicionar amigo.
2. From this screen, select Search for Users You Played With to view a list of users you have matched with online or played together with in GameChat. Browse this list to find the appropriate user.
  - If you are unsure which listed user you want to block, you can select users to find out what software and date you played together.
3. Once you have identified the appropriate user, select BlockBloquearBloquerBloquear, then select BlockBloquearBloquerBloquear again to confirm.
  - Blocked users cannot send you friend requests, you will be unable to join a GameChat room with them, and you will not be matched with them during online play. Note that this block may not apply to all games or game modes.
  - If you would like to unblock the user, you can go to User Settings and select Manage Blocked-User List to find their profile.
Block someone you have played with online on Nintendo Switch
1. Select your user icon (My Page) (Mi página) (Ma page) (Minha página) on the HOME Menu, then select Add FriendAñadir amigoAjout d'amiAdicionar amigo.
2. From this screen, select Search for Users You Played With to view a list of users you have matched with. Browse this list to find the appropriate user.
  - If you are unsure which listed user you want to block, you can select users to find out what software and date you played together.
3. Once you have identified the appropriate user, select BlockBloquearBloquerBloquear, then select BlockBloquearBloquerBloquear again to confirm.
  - Blocked users cannot send you friend requests, and you will not be matched with them during online play. Note that this block may not apply to all games or game modes.
  - If you would like to unblock the user, you can go to User Settings and select Manage Blocked-User List to find their profile.
Remove or block someone on your Friend List on Nintendo Switch 2
If you previously added another player to your Friend List, you can remove them or block them by following these steps:
1. Select your user icon (My Page) on the console's HOME Menu.
2. Highlight Friend List to view a list of your friends.
3. Select a friend from your Friend List.
4. Select Options, then choose from the following actions:
  - Delete Friend: If you remove a user as a friend, you will also be removed from that user's friend list.
  - BlockBloquearBloquerBloquear: Blocked users cannot send you friend requests, and it will be harder to encounter them in online play. Users will not be notified when you block them.
    
    Note: This block may not apply to all games or modes.
Remove or block someone on your Friend List on Nintendo Switch
If you previously added another player to your Friend List, you can remove them or block them by following these steps:
1. Select your user icon (My Page) on the console's HOME Menu.
2. Highlight Friend List to view a list of your friends.
3. Select a friend, then choose from the following actions:
  - Remove Friend: If you remove a user as a friend, you will also be removed from that user's friend list.
  - BlockBloquearBloquerBloquear: Blocked users cannot send you friend requests, and it will be harder to encounter them in online play. Users will not be notified when you block them.
    
    Note: This block may not apply to all games or modes.