How to Manage Phone Number Registration for a Nintendo Account

What to do

• How to register a phone number to a Nintendo Account

  Important: Phone numbers cannot be registered to Nintendo Accounts for children under 13.

  1. Visit accounts.nintendo.com and sign in to your Nintendo Account.
  2. Select Sign-in and security settings.
  3. Select Phone Number. If you are accessing the Nintendo Account website using a computer, scroll down to the "Phone Number" section and select EditEditarModifierEditar.
     • "Phone Number" section does not appear

       If this Nintendo Account is a Nintendo Account for a child under 13, or for a supervised account for someone 13 to 17 that does not have a registered email address, the option to register a phone number will not appear.

       Additionally, the option to register a phone number is currently only available in the following countries in our region:

       Argentina	Costa Rica	Nicaragua
       Aruba	Dominica	Panama
       Bolivia	Ecuador	Paraguay
       Brazil	El Salvador	Peru
       Canada	Guatemala	Trinidad and Tobago
       Chile	Honduras	United States
       Colombia	Mexico	Venezuela

       If your Nintendo Account country is set to a country that does not appear in this list, you will not be able to register a phone number to your account.

  4. Select Phone Number Settings.
  5. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.
     • Password entry

       If prompted to enter your password, enter it then select OK.

     • Passkey re-authentication

       If you have enabled passkey authentication, you can confirm your identity by signing in using your passkey.

     • Email address verification

       If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Submit.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive an Email from Nintendo.
  6. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays, and click Authenticate.
     • No access to Google Authenticator

       If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received and saved in a safe place when setting up the 2-step verification.

     • No access to backup codes

       If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter backup code" screen . An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Verify.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive an Email from Nintendo.
  7. Use the country dropdown to select the country for your phone number.
     • My country does not appear in the list

       If your phone number is from a country that does not appear in this list, you will not be able to register that phone number to your account. Please use a different phone number.

  8. Enter your phone number and select Submit. A text message will be sent to the number you entered with a 6-digit verification code—it should arrive within a few minutes, and will expire in 10 minutes.
     • Message: Unable to link this number.

       This message indicates that the number you have entered cannot be registered to your Nintendo Account. Check the following:

       • The phone number you entered may have been incorrect. Try registering your phone number again, making sure you are entering the number without the country code and without any spaces or dashes.
       • Make sure you are using a phone number that can receive text messages. Landline phones and other phone numbers that cannot receive text messages cannot be registered to your Nintendo Account.
     • Verification text message does not arrive

       If the text message with the verification code does not arrive within a few minutes, please check the following:

       • The phone number you entered may have been incorrect. Try registering your phone number again, making sure you are entering the number without the country code and without any spaces or dashes.
       • Make sure you are using a phone number that can receive text messages. Landline phones and other phone numbers that cannot receive text messages cannot be registered to your Nintendo Account.
       • Check your phone settings related to text messages to make sure you are able to receive text messages.
       • If you are sure you entered your phone number correctly, please wait at least 12 hours, then try registering your number again.
  9. Locate the code in your text message and enter it in the "Verification code" box, then click Submit.
  10. The message "Your phone number has been linked!" will appear—select OKyour phone number is now registered to your account.
• How to review a registered phone number
  1. If you want to review the phone number registered to your Nintendo Account, visit accounts.nintendo.com and sign in to your Nintendo Account.
  2. Select Sign-in and security settings.
  3. Select Phone Number.
     • If you are accessing the Nintendo Account website using a computer, scroll down to the "Phone Number" section and select EditEditarModifierEditar.
  4. Your currently registered phone number will appear.
• How to change a registered phone number
  1. Visit accounts.nintendo.com and sign in to your Nintendo Account.
  2. Select Sign-in and security settings.
  3. Select Phone Number.
     • If you are accessing the Nintendo Account website using a computer, scroll down to the "Phone Number" section and select EditEditarModifierEditar.
  4. Select Change Number.
  5. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.
     • Password entry

       If prompted to enter your password, enter it then select OK.

     • Passkey re-authentication

       If you have enabled passkey authentication, you can confirm your identity by signing in using your passkey.

     • Email address verification

       If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Submit.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive an Email from Nintendo.
  6. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays, and click Authenticate.
     • No access to Google Authenticator

       If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received and saved in a safe place when setting up the 2-step verification.

     • No access to backup codes

       If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter backup code" screen . An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Verify.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive an Email from Nintendo.
  7. Use the country dropdown to select the country for your phone number.
     • My country does not appear in the list

       If your phone number is from a country that does not appear in this list, you will not be able to register that phone number to your account. Please use a different phone number.

  8. Enter the new phone number and select Submit. A text message will be sent to the number you entered with a 6-digit verification code—it should arrive within a few minutes, and will expire in 10 minutes.
     • Message: Unable to link this number.

       This message indicates that the number you have entered cannot be registered to your Nintendo Account. Check the following:

       • The phone number you entered may have been incorrect. Try registering your phone number again, making sure you are entering the number without the country code and without any spaces or dashes.
       • Make sure you are using a phone number that can receive text messages. Landline phones and other phone numbers that cannot receive text messages cannot be registered to your Nintendo Account.
     • Verification text message does not arrive

       If the text message with the verification code does not arrive within a few minutes, please check the following:

       • The phone number you entered may have been incorrect. Try registering your phone number again, making sure you are entering the number without the country code and without any spaces or dashes.
       • Make sure you are using a phone number that can receive text messages. Landline phones and other phone numbers that cannot receive text messages cannot be registered to your Nintendo Account.
       • Check your phone settings related to text messages to make sure you are able to receive text messages—for example, make sure that data is enabled, the phone is not in airplane mode, etc.
       • If you are sure you entered your phone number correctly, please wait at least 12 hours, then try registering your number again.
  9. Locate the code in your text message and enter it in the "Verification code" box, then click Submit.
  10. The message "Your phone number has been linked!" will appear—select OKyour phone number is now registered to your account.
• How to delete a registered phone number
  1. Visit accounts.nintendo.com and sign in to your Nintendo Account.
  2. Select Sign-in and security settings.
  3. Select Phone Number.
     • If you are accessing the Nintendo Account website using a computer, scroll down to the "Phone Number" section and select EditEditarModifierEditar.
  4. Select Delete Number.
  5. You may be prompted to confirm your identity by re-entering your password, re-authenticating with your passkey, and/or by verifying your email address.
     • Password entry

       If prompted to enter your password, enter it then select OK.

     • Passkey re-authentication

       If you have enabled passkey authentication, you can confirm your identity by signing in using your passkey.

     • Email address verification

       If prompted to verify your email address, select Submit to have an email with a verification code sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Submit.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive an Email from Nintendo.
  6. If you have set up 2-step verification, you may be prompted to enter an additional code. Launch the Google Authenticator app on your smart device, enter the code it displays, and click Authenticate.
     • No access to Google Authenticator

       If you do not currently have access to the app, select Use another method to verify your identity and use one of the backup codes you received and saved in a safe place when setting up the 2-step verification.

     • No access to backup codes

       If you do not currently have access to your backup codes, select Use another method to verify your identity on the "Enter backup code" screen . An email with a verification code will be sent to the email address associated with your Nintendo Account. Locate the code in your email and enter it in the "Verification code" box, then click Verify.

       • If you do not receive the email, but you have registered a phone number to your Nintendo Account, select Use another method to verify your identity on the "E-mail address verification" screen, then Submit. A code will be sent via text message to your phone number—enter it in the "Verification Code" box and select Submit to verify your identity.
       • If you have not registered a phone number to your Nintendo Account (or the verification text message does not arrive) and do not receive the email, please follow our steps for Did Not Receive an Email from Nintendo.
  7. Select Delete.
  8. The message "Phone number deleted." will appear—select OK.