Skip Navigation

Error Code: 2813-1776

Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when:

  • The error code 2813-1776 is displayed when attempting to make a purchase using PayPal in the Nintendo eShop.
  • You receive the error message: "Your PayPal account has been unlinked because your account information was updated. Please re-link your PayPal account and try again."

Possible solutions

Unlink your PayPal account from your Nintendo Account, then relink it and try making the purchase again.

Situation not resolved

If the error persists, contact PayPal customer support for assistance.

As an alternative to using PayPal, you may use other payment methods, such as a credit card, or try making the purchase through the Nintendo Store.

Was this helpful?