Error Code: 9001-2471
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when, while trying to make a purchase through the Nintendo Store, you receive error code 9001-2471 and the message "This credit card cannot be used. Please check whether the card is valid, or use another card."
Important
- The payment method used to make purchases in the Nintendo Store must match the region of that Nintendo Store.
- If a Nintendo Store exists for your region, credit cards issued from your region will not work in a different region’s Nintendo Store.
- For example, a credit card issued in Mexico will not work in the Nintendo Store for Argentina or Chile.
What to do
- Ensure that your Nintendo Account country setting is correctly set to your country or region of residence, and that you are accessing the Nintendo Store for your region.
- Use a credit card issued for your country or region of residence to make the purchase.
- If the issue persists, try using a different credit or debit card, or use Nintendo eShop cards or PayPal to add funds to make the purchase.
