Error Code: 2813-2471
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when, while trying to make a purchase in the Nintendo eShop, you receive error code 2813-2471 and the message "There was an issue processing your transaction. You must use a credit card issued in your country/region of residence."
Important
- The payment method used to make purchases in Nintendo eShop must match the region of that Nintendo eShop.
- If a Nintendo eShop exists for your region, credit cards issued from your region will not work in a different region’s eShop.
- For example, a credit card issued in Mexico will not work if your Nintendo Account is set to Argentina or Chile.
What to do
- Ensure that your Nintendo Account country setting is correctly set to your country or region of residence.
- Use a credit card issued for your country or region of residence to make the purchase.
- If the issue persists, try using a different credit or debit card, or use Nintendo eShop cards or PayPal to add funds to make the purchase.
