Unable to Transfer Screenshots and Video Captures to a Smart Device Wirelessly using a Nintendo Switch
Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when, after scanning the QR Code on Nintendo Switch, you are unable to establish a wireless connection with your smart device to transfer game screenshots and video captures.
Note
- Game screenshots and video captures that are saved on the Nintendo Switch system memory or on a microSD card can be transferred wirelessly to a smart device.
- Up to 10 screenshots and 1 video capture can be transferred wirelessly at one time.
- Some software does not support transferring screenshots and videos.
What to do
- If you are unable to scan the QR Code, click Trouble Connecting at the bottom of the console screen or press the (+) Button on the controller to display the network information necessary to establish the wireless connection.
- Try adding to your smart device’s Wi-Fi settings the following information displayed on the console screen:
- SSID:
- Security:
- Password:
(The password will change each time you connect)
- If the access point on your smart device does not change to your Nintendo Switch, try temporarily disabling mobile data on your smart device.
