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Service Request options in Latin America and the Caribbean

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Service options available in Latin America and the Caribbean for your Nintendo products.

Note

Latin America

  • Argentina

    IRBIT
    Dirección: Vidal 2682, Belgrano Capital Federal, Buenos Aires, Argentina.
    Tel: 0810-888-5050
    Whatsapp: 11-4073-6480
    Email: soporte@irbit.com.ar
    Hours: Monday-Friday 9:00am-6:00pm

    • What products can be serviced?
      • The Authorized Service Center in Argentina can provide servicing for the following systems and accessories:
        • Nintendo Switch 2
        • Nintendo Switch 2 dock
        • Joy-Con 2 (L)/(R) Light Blue/Light Red
        • Nintendo Switch 2 Pro Controller
        • Nintendo Switch 2 Camera
        • Nintendo Switch 2 AC Adapater (NGN-01)
        • Samsung microSD Express Card – 256GB for Nintendo Switch 2
        • Nintendo Switch – OLED Model
        • Nintendo Switch dock w/LAN Adapater
        • Joy-Con
        • Nintendo Switch AC Adapter
        • Nintendo Switch Pro Controller
  • Belize

    There is currently no Authorized Service Center in Belize.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Bolivia

    There is currently no Authorized Service Center in Bolivia.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Brazil

    Please go to our support site and find an article for the issue you’re experiencing. At the end of troubleshooting, there should be a button to set up your service request. If you’re unable to set up the service request online, please contact Deal4b, the local Nintendo Authorized Service Center (ASC).

    Deal4B Soluções em Tecnologia
    Tel: (11) 3197-4895
    Email: suporte.nintendo@deal4b.com.br

    • What products can be serviced?
      • The Authorized Service Center in Brazil can provide servicing for the following systems and accessories:
        • Nintendo Switch 2
        • Nintendo Switch 2 dock
        • Nintendo Switch 2 Pro Controller
        • Joy-Con 2 (L)/(R) Light Blue/Light Red
        • Nintendo Switch 2 Camera
        • Nintendo Switch 2 AC Adapter (NGN-01)
        • Samsung microSD Express Card – 256GB for Nintendo Switch 2
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
        • Some physical game cards are supported.
  • Chile

    SERVICIO TÉCNICO NINTENDO CHILE
    AV. APOQUINDO #4501
    OFICINA 1301
    LAS CONDES-SANTIAGO DE CHILE
    TEL. +5622 6319000 +569 30680438
    Email: st.nintendochile@jvlat.com
    Hours: Monday to Friday from 10:00am to 1pm and from 2:00pm to 5:00pm, Saturday closed

    • What products can be serviced?
      • The Authorized Service Center in Chile can provide servicing for the following systems and accessories:
        • Nintendo Switch 2
        • Nintendo Switch 2 dock
        • Nintendo Switch 2 Pro Controller
        • Joy-Con 2 (L)/(R) Light Blue/Light Red
        • Nintendo Switch 2 Camera
        • Nintendo Switch 2 AC Adapter
        • Samsung microSD Express Card – 256GB for Nintendo Switch 2
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Colombia

    PUNTO DE SERVICIOS S.A.
    (Sede Castellana)
    CARRERA 49 No. 93 - 12
    BOGOTA, COLOMBIA
    Línea fija: 01 8000 196 054
    Celular: 333 6025 354
    Email: coordinador.garantias@puntodeservicios.com
    Hours: Monday-Friday 7:00am-3:30pm, Saturday 7:00am-5:00pm

    • What products can be serviced?
      • The Authorized Service Center in Colombia can provide servicing for the following systems and accessories:
        • Nintendo Switch 2
        • Nintendo Switch 2 dock
        • Nintendo Switch 2 Pro Controller
        • Joy-Con 2 (L)/(R) Light Blue/Light Red
        • Nintendo Switch 2 Camera
        • Nintendo Switch 2 AC Adapter
        • Samsung microSD Express Card – 256GB for Nintendo Switch 2
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Costa Rica

    TALLER SBO CR
    Dirección: OFIBODEGAS SAN MARINO, ubicado en la zona industrial de la Uruca, de la Pozuelo, 400m norte, 100m oeste y 75m norte.
    Tel. (506) 4001-4860
    Email: Tallersbocr@nixblix.com
    Hours: Monday-Saturday 8:00am-5:00pm ,without closing at noon

    • What products can be serviced?
      • The Authorized Service Center in Costa Rica can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Ecuador

    Sermatec
    Centro sur de la ciudad de Quito en la Av. Napo S6-288 y Upano (frente al colegio Montufar)
    QUITO, ECUADOR
    Tel. (593)3131-265/ (593)2658-033
    Email: sermatec@accessinter.net
    Hours: Monday-Friday 9:00am-1:00pm and 2:00pm-6:00pm, Saturday 9:00am-1:00pm

    • What products can be serviced?
      • The Authorized Service Center in Ecuador can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • El Salvador

    Mobiplus
    Colonia San Francisco , Calle los Abetos casa 17 , San Salvador
    Tel. (503) 2288-6677
    Email: claudia.majano@mobiplus.com.sv, bodegacelulares@mobiplus.com.sv, aux.bodegacelulares@mobiplus.com.sv
    Hours: Monday-Saturday 9:00am-5:00pm

    • What products can be serviced?
      • The Authorized Service Center in El Salvador can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Guatemala

    Products purchased at DISTELSA:
    DISTELSA
    5a. Avenida 16-73 Zona 10 (ingreso frente a Plaza Cemaco por Blvd. Los Próceres)
    CIUDAD GUATEMALA
    Tel. (502) 2419-8888
    Email: recepcion.serzona10@distelsa.com.gt
    Hours: Monday-Saturday 8:30am-6:30pm

    • What products can be serviced?
      • The Authorized Service Center in Guatemala can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller

    ELECTRONICA PROFESIONAL
    4 CALLE 14-11 ZONA 14.
    CIUDAD GUATEMALA
    Tel. +502-2366-6794
    Whatsapp: +502-3183-3739
    Email: administraciontecnica@electronicaprofesional.net, profesielectronicagtm@gmail.com
    Hours: Monday-Friday 8:00am-5:00pm, Saturday 8:00am-12:00pm

    • What products can be serviced?
      • The Authorized Service Center in Guatemala can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Guyana

    There is currently no Authorized Service Center in Guyana.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Honduras

    TECH CENTER TEGUCIGALPA
    COLONIA MIRAFLORES,
    CALLE PRINCIPAL, Nº de Casa 2130,
    11101 Tegucigalpa, Francisco Morazán
    TEGUCIGALPA, HONDURAS
    Tel. (504) 9768-0330
    Email: sactgu@techcenterhn.com
    Hours: Monday-Friday 8:00am-5:00pm, Saturday 8:00am-12:00pm, half day

    • What products can be serviced?
      • The Authorized Service Center in Honduras can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Mexico

    LATAMEL MEXICO
    Blvr. Manuel Ávila Camacho No.32
    Piso 12 Oficina 1204,
    Col Lomas de Chapultepec,
    CP 11000, Alcaldía Miguel Hidalgo, Ciudad de México
    Teléfono: Lada sin costo 800 9107070 (Ciudad de México, Área Metropolitana e Interior de la República) /
    Call Center: 55-91-78-39-38
    Central Telefónica: 55-91-78-43-50
    Email: callcentermx@latamel.com
    Hours: Monday to Friday from 8am to 5pm, Saturday Closed

    • What products can be serviced?
      • The Authorized Service Center in Mexico can provide servicing for the following systems and accessories:
        • Nintendo Switch 2
        • Nintendo Switch 2 dock
        • Nintendo Switch 2 Pro Controller
        • Joy-Con 2 (L)/(R) Light Blue/Light Red
        • Nintendo Switch 2 Camera
        • Nintendo Switch 2 AC Adapter
        • Samsung microSD Express Card – 256GB for Nintendo Switch 2
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
        • Nintendo Sound Clock: Alarmo
        • Talking Flower
  • Nicaragua

    ELECTRONICA LRM
    ALTAMIRA DE SINSA PROYECTO 75 VARAS ABAJO M/D
    MANAGUA, NICARAGUA
    Tel: 505-22525871
    Email: lrm-nic-gerencia@hotmail.com
    Hours: Monday-Friday 8:00am-5:00pm, Saturday 8:00am-12:00pm, half day

    • What products can be serviced?
      • The Authorized Service Center in Nicaragua can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Panama

    Jada Service (Centrel Digital)
    VIA RICARDO J. ALFARO,
    FRENTE AL CENTRO COMERCIAL EL DORADO
    PLAZA ALHAMBRA, LOCAL NO. 22 Planta Baja
    PANAMA CITY, PANAMA
    Tel. (507) 279-0025 / 279-1420
    Email: carlos.z@jadaservicestore.com; taller@jadaservicestore.com
    Hours: Monday-Friday 9:00am-6:00pm, Saturday 9:00am-3:00pm

    • What products can be serviced?
      • The Authorized Service Center in Panama can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Paraguay

    GAMETEC S.A. (ATACADO)
    EDIFICIO JEBAI CENTER
    AVE. CARLOS ANTONIO LOPEZ CON AVE. ADRIAN JARA
    CIUDAD DEL ESTE, PARAGUAY
    Tel: (+595) 061-511-182
    Email: atacadorma@hotmail.com, atacadogamespy@hotmail.com
    Hours: Monday-Friday 9:00am-6:00pm

    • What products can be serviced?
      • The Authorized Service Center in Paraguay can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Peru

    CESER - CENTRO TECNOLOGICO Y SERVICIOS
    Av. Angamos Este
    2673 Torres de Limatambo
    San Borja - (A un costado del CC Real Plaza Primavera)
    Tel: +51-224-5927 / WhatsApp 945-130928
    Email: jpuquio@ceser.com.pe / ceser.angamos@ceser.com.pe
    Web Page: www.ceser.com.pe
    Hours: Monday-Friday 8:30am-5:15:pm, Saturday 8:30 am a 1:00pm

    • What products can be serviced?
      • The Authorized Service Centers in Peru can provide servicing for the following systems and accessories:
        • Nintendo Switch 2
        • Nintendo Switch 2 dock
        • Nintendo Switch 2 Pro Controller
        • Joy-Con 2 (L)/(R) Light Blue/Light Red
        • Nintendo Switch 2 Camera
        • Nintendo Switch 2 AC Adapter
        • Samsung microSD Express Card – 256GB for Nintendo Switch 2
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Suriname

    There is currently no Authorized Service Center in Suriname.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Uruguay

    SCHNEIDER ELECTRONICA
    MALDONADO 1238
    MONTEVIDEO
    Tel: (598) 2909 3355
    Email: info@schneider.com.uy
    Web page: http://www.schneider.com.uy
    Hours: Monday-Saturday 8:30am-5:30pm

    • What products can be serviced?
      • The Authorized Service Center in Uruguay can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller
  • Venezuela

    There is currently no Authorized Service Center in Venezuela.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.

The Caribbean

  • Antigua and Barbuda

    There is currently no Authorized Service Center in Antigua and Barbuda.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Bahamas

    There is currently no Authorized Service Center in Bahamas.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Barbados

    There is currently no Authorized Service Center in Barbados.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Dominica

    There is currently no Authorized Service Center in Dominica.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Dominican Republic

    Purchased locally:

    Please visit the retailer where you purchased the product for information about the options that might be available.

    TECHCOMM WIRELESS SA
    CALLE LA SONRISA # 8A, PANTOJA 10701
    LOS ALCARRIZOS, SANTO DOMINGO, D.N.
    Tel. 809-332-1042
    Whatsapp: +529321403199
    Email: info@techcommwireless.com
    Hours: Mon - Fri 9:00 am - 6:00 pm, without closing at noon, Sat 9:00 am - 1:00 pm

    • What products can be serviced?
      • The Authorized Service Center in Dominican Republic can provide servicing for the following systems and accessories:
        • Nintendo Switch – OLED Model
        • Nintendo Switch (HAC/HAD)
        • Nintendo Switch Lite
        • Nintendo Switch dock
        • Nintendo Switch dock with LAN port (white)
        • Joy-Con
        • Nintendo Switch AC adapter
        • Nintendo Switch Pro Controller

    Purchased outside the Americas:

    Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.

  • Grenada

    There is currently no Authorized Service Center in Granada.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Haiti

    There is currently no Authorized Service Center in Haiti.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Jamaica

    There is currently no Authorized Service Center in Jamaica.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Puerto Rico

    Puerto Rico is a territory of the United States. Please contact us to set up a service request order with Nintendo of America.

  • St. Kitts and Nevis

    There is currently no Authorized Service Center in St. Kitts and Nevis.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • St. Lucia

    There is currently no Authorized Service Center in St. Lucia.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • St. Vincent and the Grenadines

    There is currently no Authorized Service Center in St. Vincent and the Grenadines.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • Trinidad and Tobago

    There is currently no Authorized Service Center in Trinidad y Tobago.

    • Purchased in-country: Please visit the retailer where you purchased the product for information about the options that might be available.
    • Purchased in US or Canada: You can service your Nintendo products directly with Nintendo of America. Click here for more information.
    • Purchased outside the Americas: Service is not available for systems purchased outside of the United States, Canada, Latin America, or the Caribbean.
  • U.S. Virgin Islands

    U.S. Virgin Islands (comprised of St. Croix, St. John, St. Thomas, and Water Island) are territories of the United States. Please contact us to set up a service request order with Nintendo of America.

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