Error Message: "This Epic account was previously linked to a different external account."
The information in this article can help when you try to link your Nintendo Account to an Epic account and receive the error message, "This Epic account was previously linked to a different external account."
This error occurs on Epic Games' website when trying to link a Nintendo Account to an Epic Games account that was previously linked to a different Nintendo Account.
Once you've linked your Nintendo Account to your Epic Games account, you will not be able to link a different Nintendo Account to it. It can only be relinked to the original Nintendo Account that was linked, and not a new one.
What to do
- Visit the Nintendo Account website and select Sign Out in the top-right corner to sign out of the current Nintendo Account.
- Sign in to the Nintendo Account website using your Nintendo Account that was originally linked to your Epic Games account.
- Return to the Epic Games Account Connections page and select Connect under Nintendo Switch to relink your Nintendo Account.
Situation not resolved
If you do not have access to the original Nintendo Account that you linked to your Epic Games account, you will not be able to link a different Nintendo Account. Please contact Epic Games support for further assistance.
