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Charge doesn't last on a Nintendo DS Series system

Nintendo DS

The information in this article can help you when the charge on the Nintendo DS does not last as long as it should.

What to do

  1. Did the battery lose its ability to remain charged gradually or quickly?

  2. The Nintendo DS rechargeable battery's capacity will decrease over time and with use. If you have been using and charging your Nintendo DS extensively, you may want to consider purchasing a replacement battery. (Battery life can be expected to drop after about 500 charges.)

    You may also find our tips on locating a replacement battery helpful.

    Was your Nintendo DS exposed to liquids (such as a spill or left out in the rain)?

  3. If liquid of any kind has been spilled in the Nintendo DS system, remove the battery cover and battery and allow the system to dry. If a significant amount of liquid touched the battery, it must be replaced.

    Nintendo is no longer offering service requests for the Nintendo DS, so if the step above did not solve the problem, then it's time to replace the system.

    Nintendo now offers refurbished and remanufactured systems at prices a lot lower than new products. Visit Nintendo Store for Authentic Nintendo Refurbished Products and all your other Nintendo product part and accessory needs.

    Nintendo Refurbished System Benefits

    • The only refurbished products in the market that have been cleaned, tested, and inspected to meet Nintendo's high standards.
    • Includes the same one-year warranty as our new products!
    • In addition to exclusive titles and features, Nintendo 3DS and Nintendo DSi are backwards compatible with nearly the entire library of Nintendo DS games. So if you're upgrading from a Nintendo DS, you'll still be able to enjoy your existing game collection.

    We also know many Nintendo consumers love their RETRO! Finding a replacement for your older product may be an option. You may also find our tips on locating a replacement battery helpful.

    Have you recently replaced the battery?
  4. Was the Nintendo DS having the same charging problem before the battery was replaced?

    At this time we cannot determine the cause of the problem you are experiencing. Nintendo is no longer offering service requests for the Nintendo DS, so it's time to replace your system.

    Nintendo now offers refurbished and remanufactured systems at prices a lot lower than new products. Visit Nintendo Store for Authentic Nintendo Refurbished Products and all your other Nintendo product part and accessory needs.

    Nintendo Refurbished System Benefits

    • The only refurbished products in the market that have been cleaned, tested, and inspected to meet Nintendo's high standards.
    • Includes the same one-year warranty as our new products!
    • In addition to exclusive titles and features, Nintendo 3DS and Nintendo DSi are backwards compatible with nearly the entire library of Nintendo DS games. So if you're upgrading from a Nintendo DS, you'll still be able to enjoy your existing game collection.

    We also know many Nintendo consumers love their RETRO! Finding a replacement for your older product may be an option. You may also find our tips on locating a replacement battery helpful.

  5. If you are experiencing the same charging problem with one or more licensed batteries, then the problem is likely with the Nintendo DS system itself. Nintendo is no longer offering service requests for the Nintendo DS, so it's time to replace your system.

    Nintendo now offers refurbished and remanufactured systems at prices a lot lower than new products. Visit Nintendo Store for Authentic Nintendo Refurbished Products and all your other Nintendo product part and accessory needs.

    Nintendo Refurbished System Benefits

    • The only refurbished products in the market that have been cleaned, tested, and inspected to meet Nintendo's high standards.
    • Includes the same one-year warranty as our new products!
    • In addition to exclusive titles and features, Nintendo 3DS and Nintendo DSi are backwards compatible with nearly the entire library of Nintendo DS games. So if you're upgrading from a Nintendo DS, you'll still be able to enjoy your existing game collection.

    We also know many Nintendo consumers love their RETRO! Finding a replacement for your older product may be an option. You may also find our tips on locating a replacement battery helpful.

    The only way to get a licensed replacement battery for a Nintendo DS was to order one from Nintendo Store, or from our Consumer Service information. If you purchased the replacement by any other means (such as a retail store), it was likely not made by Nintendo.

    You may also open up the battery compartment and check the battery's label. The licensed Nintendo battery will have the Nintendo logo and contain the model #: NTR-003.

    Is the replacement battery made by Nintendo?

  6. If the replacement battery is a licensed Nintendo DS battery (model no. NTR 003), and is not holding its charge, then the battery will need to be replaced.

    You may also find our tips on locating a replacement battery helpful.

    If the replacement battery does not have the model no. NTR 003 or the Nintendo logo on it, it is likely an unlicensed battery. Nintendo only recommends the use of licensed products with its systems.

    We suggest replacing the unlicensed battery with an official licensed Nintendo DS rechargeable battery.

    You may also find our tips on locating a replacement battery helpful.

    The licensed Nintendo DS rechargeable battery will have the model no. NTR 003 on its label. If you are unable to find the model number or are not sure, please read the information below.

    Did you purchase the rechargeable battery from Nintendo?

  7. If the replacement battery is a licensed Nintendo DS battery (model no. NTR 003), and is not holding its charge, then the battery will need to be replaced.

    You may also find our tips on locating a replacement battery helpful.

    If the replacement battery does not have the model no. NTR 003 or the Nintendo logo on it, it is likely an unlicensed battery. Nintendo only recommends the use of licensed products with its systems.

    You may also find our tips on locating a replacement battery helpful.

    You may also find our tips on locating a replacement battery helpful.

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