System Will Not Power On
The information in this article can help you when:
- The system will not take a charge.
- The power light on the Nintendo DS will not come on, even when the system is plugged in.
Note: You may also find our information on if your system's charge light does come on when the AC Adapter is plugged into the wall, but the charge does not last helpful.
What to do
- Ensure that you are properly recharging the battery.
- Check the AC Adapter for damage (such as bent prongs or split wires). If you see damage to the AC Adapter, it will need to be replaced.
- Try plugging the AC Adapter into another wall outlet. It is possible the outlet is not working properly and has not been charging the Nintendo DS.
- If possible, try another AC Adapter on your Nintendo DS. If the power or charge light comes on, then you will need to replace the AC Adapter.
Situation not resolved
Nintendo is no longer offering service requests for the Nintendo DS, so if none of the steps above solve the problem, then it's time to replace your system.
Nintendo now offers refurbished and remanufactured systems at prices a lot lower than new products. Visit Nintendo Store for Authentic Nintendo Refurbished Products and all your other Nintendo product part and accessory needs.
Nintendo Refurbished System Benefits
- The only refurbished products in the market that have been cleaned, tested, and inspected to meet Nintendo's high standards.
- Includes the same one-year warranty as our new products!
- In addition to exclusive titles and features, Nintendo 3DS and Nintendo DSi are backwards compatible with nearly the entire library of Nintendo DS games. So if you're upgrading from a Nintendo DS, you'll still be able to enjoy your existing game collection.
We also know many Nintendo consumers love their RETRO! Finding a refurbished, older, or used product to replace your older product may be an option.
