All Other Game Card Problems

• Check the list of specific game issues to see if there are any known problems for the game you are playing.
• Check for unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibility and may not work correctly with all games. Try playing the game without the unlicensed accessory.
• Inspect the connector pins of the game. If they are bent, or contaminated with foreign material, the game may not work and may cause damage to the Nintendo DS system. If the connector pins appear damaged, you may find our information on replacement options helpful.
• Ensure the game is being loaded properly.
• If possible, try the Game Card in another Nintendo DS.

• Check for unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibility and may not work correctly with all games. Try playing the game without the unlicensed accessory.
• Inspect the connector pins of the games. If they are bent, or contaminated with foreign material, the game may not work and may cause damage to the Nintendo DS system. If the connector pins appear damaged, you may find our information on replacement options helpful.
• Ensure the games are being loaded properly.
• If you are having difficulty playing Game Boy Advance games on your Nintendo DS because a Nintendo DS Game Card keeps starting up automatically, it is likely your system is set to Automatic Start-up. Learn more about changing this setting.

Our experience shows that if at least one game works, the problem is likely not with the system. You may find our information on replacement options for Nintendo DS Game Cards helpful.

• Check for unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibility and may not work correctly with all games. Try playing the game without the unlicensed accessory.
• Ensure the games are being loaded properly.
• If you are only having difficulty playing wireless multiplayer games, you may also find our tips on locating refurbished, older, and used products helpful.
• Inspect the connector pins of the game. If they are bent, or contaminated with foreign material, the game may not work and may cause damage to the Nintendo DS system. If the connector pins appear damaged, you may find our information on replacement options helpful.

If this information resolved your issue, then you’re all set! For information about Nintendo’s products, be sure to check out Nintendo's website for all the latest news.

Nintendo is no longer offering service requests for the Nintendo DS, so if none of the steps above solve the problem, then it's time to replace your system.

Nintendo now offers refurbished and remanufactured systems at prices a lot lower than new products. Visit Nintendo Store for Authentic Nintendo Refurbished Products and all your other Nintendo product part and accessory needs.

Nintendo Refurbished System Benefits

• The only refurbished products in the market that have been cleaned, tested, and inspected to meet Nintendo's high standards.
• Includes the same one-year warranty as our new products!
• In addition to exclusive titles and features, Nintendo 3DS and Nintendo DSi are backwards compatible with nearly the entire library of Nintendo DS games. So if you're upgrading from a Nintendo DS, you'll still be able to enjoy your existing game collection.

We also know many Nintendo consumers love their RETRO! Finding a replacement for your older product may be an option. You may also find our tips on locating refurbished, older, and used products helpful.

If this information resolved your issue, then you’re all set! For information about Nintendo’s products, be sure to check out Nintendo's website for all the latest news.

Nintendo is no longer offering service requests for the Nintendo DS, so if none of the steps above solve the problem, then it's time to replace your system.

Nintendo now offers refurbished and remanufactured systems at prices a lot lower than new products. Visit Nintendo Store for Authentic Nintendo Refurbished Products and all your other Nintendo product part and accessory needs.

Nintendo Refurbished System Benefits

• The only refurbished products in the market that have been cleaned, tested, and inspected to meet Nintendo's high standards.
• Includes the same one-year warranty as our new products!
• In addition to exclusive titles and features, Nintendo 3DS and Nintendo DSi are backwards compatible with nearly the entire library of Nintendo DS games. So if you're upgrading from a Nintendo DS, you'll still be able to enjoy your existing game collection.

We also know many Nintendo consumers love their RETRO! Finding a replacement for your older product may be an option. You may also find our tips on locating refurbished, older, and used products helpful.

If this information resolved your issue, then you’re all set! For information about Nintendo’s products, be sure to check out Nintendo's website for all the latest news.

Nintendo is no longer offering service requests for the Nintendo DS, so if none of the steps above solve the problem, then it's time to replace your system.

Nintendo now offers refurbished and remanufactured systems at prices a lot lower than new products. Visit Nintendo Store for Authentic Nintendo Refurbished Products and all your other Nintendo product part and accessory needs.

Nintendo Refurbished System Benefits

• The only refurbished products in the market that have been cleaned, tested, and inspected to meet Nintendo's high standards.
• Includes the same one-year warranty as our new products!
• In addition to exclusive titles and features, Nintendo 3DS and Nintendo DSi are backwards compatible with nearly the entire library of Nintendo DS games. So if you're upgrading from a Nintendo DS, you'll still be able to enjoy your existing game collection.

We also know many Nintendo consumers love their RETRO! Finding a replacement for your older product may be an option. You may also find our tips on locating refurbished, older, and used products helpful.