Error Code: 9001-6838 (Nintendo eShop Card Not Working)
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
The information in this article can help you when you are unable to redeem a Nintendo eShop Card and receive the error code 9001-6838.
What to do
- Verify that you are entering the number from the Nintendo eShop Card correctly.
- If the error continues, this may indicate a delay in activating certain cards. Please wait 24 hours and then try again.
Situation not resolved
If the issue persists for more than 24 hours, please contact us for support.
