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Error Code: 2016-0401

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model

Steps for when you're attempting to redeem physical software on Nintendo Switch 2 or Nintendo Switch to earn My Nintendo points and the console displays the error code 2016-0401.

Before you start

You will need:

  • Your Nintendo Switch 2 or Nintendo Switch console
  • An Internet connection
  • Physical software that is eligible for My Nintendo points

If the Gold Points did not appear in your Nintendo Account for the physical software you tried to register, you may find our information on My Nintendo Points Are Missing helpful.

Additional information

This error code indicates that My Nintendo points were already earned for the intended software.

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