Error Code: 2016-0401
Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model
Steps for when you're attempting to redeem physical software on Nintendo Switch 2 or Nintendo Switch to earn My Nintendo points and the console displays the error code 2016-0401.
Before you start
You will need:
- Your Nintendo Switch 2 or Nintendo Switch console
- An Internet connection
- Physical software that is eligible for My Nintendo points
If the Gold Points did not appear in your Nintendo Account for the physical software you tried to register, you may find our information on My Nintendo Points Are Missing helpful.
Additional information
This error code indicates that My Nintendo points were already earned for the intended software.