Possible solutions
- Confirm the correct wireless password and security setting was entered into the system's connection settings.
In most situations, correcting the password entered into the system's Internet settings will resolve this error. , and . Ensure you are entering the password and security type exactly as it appears in the router, and include any unique capitalization or symbols that may be used.
- Manually assign a network IP address.
If the system is unable to obtain an IP address from the wireless router, into the console's settings may allow you to connect.
- Power cycle your home network.
may resolve this issue if it is related to the devices being unresponsive.
- Check for wireless interference.
To help minimize wireless interference, try the following:
- Make sure other wireless devices such as cordless phones or wireless speakers are turned off, and that the Wii console is an open area without objects or electronics blocking the signal. (For instance, if the Wii is placed in a crowded entertainment center, try moving the Wii somewhere with more room.)
- Change your router's channel setting to 1 or 11. By default, most routers broadcast on channel 6, which overlaps with other channels and may be weaker. For help doing this, visit our wireless router database and select your router brand and model (if available). The information you need is found in the "Broadcast Channel:" area.
- Create a new Internet connection.
, ensuring that you are attempting to connect to the correct network, and that you are receiving a strong wireless signal from the network.
- Connect to a different location and access point.
Situation Not Resolved:
If you would like to continue troubleshooting your network, please contact your Internet Service Provider (ISP) or network administrator for further assistance.
If you need further assistance with your system and have confirmed that it cannot connect to multiple different access points, please for further assistance.
