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Pokémon Disappears While Transferring from Pokémon GO to Pokémon: Let’s Go, Pikachu! / Pokémon Let’s Go, Eevee!

Nintendo Switch 2, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model, Pokémon GO

The information on this article can help you when:

  • A Pokémon disappeared during a transfer from Pokémon GO on smart device to Pokémon: Let’s Go, Pikachu! or Pokémon: Let’s Go, Eevee!.
  • The connection between the smart device and the Nintendo Switch 2 or Nintendo Switch console was interrupted during a transfer, and the transfer can’t be resumed.

What to do

  • To prevent this issue from occurring, ensure that you have a stable connection between the smart device and the Nintendo Switch 2 or Nintendo Switch console when transferring Pokémon.
  • While transferring Pokémon between Pokémon GO and a supported game, avoid actions that may interrupt the connection between the two, such as:
    • Pressing the HOME Button or the POWER Button on the console.
    • Pausing the app, pressing the HOME button, or turning off Bluetooth settings on the smart device.
    • Having too much distance between the console and the smart device.
  • If the issue has occurred, uninstall the Pokémon GO app from your smart device and then reinstall it.
    • Please note that the missing Pokémon may become lost and cannot be recovered. However, future transfers should work as expected.
    • Pokémon associated with your Pokémon GO app will still be available if you re-install the app.

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