Error Code: 9001-6561
Nintendo Switch 2
The information in this article can help you when you're attempting to redeem a download code on the Nintendo website and error code 9001-6561 is received.
Note: In most cases, this error indicates the Nintendo eShop card or download code was entered incorrectly, it was intended to be redeemed in a different region's Nintendo eShop, or it was intended to be redeemed directly within a game.
What to do
- Attempt to enter the download code again, ensuring you have entered the code exactly as it appears.
- If the error persists, then it is likely the code may be intended for a different region. You can take the following actions to ensure the download code is intended for the Americas.
- If the code was included with a physical game purchase, check packaging for an ESRB rating. Games with an ESRB rating are intended for sale in the Americas.
- Check the retailer you purchased the download code from and ensure they are located within the Americas.
- Contact the retailer and ask which region the download code is intended for.
- If you have confirmed it is intended for use in the Americas, it's possible that the download code is intended to be redeemed directly within a game and cannot be redeemed through the Nintendo website. Check the packaging, card, or receipt that included the download code for instructions on how to redeem the code.
Situation not resolved
If the issue persists, it is possible that there is an error with the download code.
Please contact us for support.
