Wii U Will Not Turn On and Has No Power Light
Wii U
The information in this article can help you when the Wii U console won't power on, and the Power LED is unlit.
Note
- If you haven't already done so, please remove any accessories, including SD cards, that may be connected to the system.
- You may find our information on if the system plays for a while but then shuts off on its own and shows a flashing red light helpful.
- You may also find our information on what to do if the system displays a flashing red LED when the power button is pressed helpful.
- If physical damage to the AC adapter is detected, you will need to purchase a replacement. Replacements can be purchased in retail stores.
What to do
- Reset the Wii U console's AC adapter by performing the following:
- Unplug the AC adapter from the wall outlet and the back of the Wii U console.
- Wait for 2 minutes.
- Plug the AC adapter back into the wall outlet and Wii U console, using a different outlet if one is available.
- Attempt to power on the Wii U console.
- If the Wii U console powers on, then use it as normal. Please ensure your system always has the most recent system update installed.
- If another outlet is available, try to use it.
- If another AC adapter is available, see if using it resolves the issue.
- If a new AC adapter resolves the issue, then the original AC adapter will need to be replaced.
Situation not resolved
If the Wii U console will still not power on, even after trying a new AC adapter, there is an issue with the Wii U console.
Nintendo no longer offers service requests for the Wii U console, the Wii U GamePad, or Wii U accessories. You may find our information on replacement and upgrade options helpful.
