Purchasing Nintendo eShop Digital Gift Cards in Latin America

General Questions

For which consoles can I purchase games or Nintendo eShop digital gift cards?

Nintendo Switch 2 and Nintendo Switch.

How do you use my personal information?

Nintendo knows that privacy is important to you. Our Privacy Notice describes our collection, use, disclosure, storage, and protection of your information.

Can I give my username and password to someone else to make the purchase?

No. It is your (or your parent’s or guardian’s) responsibility to keep your Nintendo Account information confidential, including your username and password as required by the Nintendo Account User Agreement.

When you create your Nintendo Account, you accept the Nintendo Account User Agreement, indicating that you will be responsible for all activity and purchases in or through your Nintendo Account and any accounts associated with your Nintendo Account.

If Nintendo determines that you have violated the Nintendo Account User Agreement by sharing your username and password with others, your console could be banned permanently and accounts banned or deleted.

Buying A Nintendo eShop digital gift card

How do I purchase a Nintendo eShop digital gift card?

A Nintendo Account is required to purchase Nintendo eShop digital gift cards for players in Brazil or Mexico.

To purchase a Nintendo eShop digital gift card, complete the following steps:

1. If you haven't already done so, visit accounts.nintendo.com and create or sign in to your Nintendo Account.
2. Visit the appropriate website for your country and locate the Nintendo eShop digital gift card you would like to purchase:
   • Mexico: https://store.nintendo.mx/games
   • Brazil: https://store.nintendo.com.br/games
3. Follow the on-screen steps to make your purchase.
4. When the transaction has been completed, the download codes for your Nintendo eShop digital gift card will be sent directly to the email address associated with your Nintendo Account.

Will Nintendo ask for the password to my Nintendo Account to make a purchase?

While you will need to sign in using your Nintendo Account, Nintendo will never ask you to provide your password by telephone, chat, email, Google Docs, mobile applications (like WhatsApp, Facebook Messenger, Line, etc.), or by any other method to complete or authorize the purchase of digital games. Do not share your Nintendo Account password with others—including Nintendo.

How can I pay for my Nintendo eShop digital gift card?

• Players in Mexico can pay using OXXO.
• Players in Brazil can pay using Boleto Bancário or PIX.

How do I buy a Nintendo eShop digital gift card using Boleto?

Players in Brazil have the option to pay for a purchase via Boleto Bancário. To purchase a Nintendo eShop digital gift card using this method:

1. Select Boleto as your payment method during the checkout process.
2. Follow the onscreen instructions to fill out the required fields.
3. Submit your order to generate a Boleto Bancário slip.
4. Print out the slip.
5. Bring the Boleto Bancário slip and your payment to an authorized Boleto Bancário processing location within seven days to pay for your order.
   • If it has been over seven days since you submitted the order, your slip may have expired. Submit a new order to generate a new Boleto Bancário slip.
6. Once payment has processed, you will receive an email with the download code(s) that you’ve paid for.
   • Please allow two-three days for your payment to process.

How do I buy a Nintendo eShop digital gift card using PIX?

Players in Brazil also have the option to pay for a purchase via PIX. To purchase a Nintendo eShop digital gift card using this method:

1. Select PIX as your payment method during the checkout process.
2. Follow the onscreen instructions to fill out the required fields.
3. When the QR code appears, open your bank's app or e-wallet and scan the QR code
4. Verify that the amount and recipient are correct, then confirm the payment.
5. Once payment has processed, you will receive an email with the download code(s) that you’ve paid for.

How do I buy a Nintendo eShop digital gift card using OXXO?

Players in Mexico have the option to pay for a purchase using OXXO. To purchase a Nintendo eShop digital gift card using this method:

1. Select OXXO as your payment method during the checkout process.
2. Follow the onscreen instructions to fill out the required fields.
3. Submit your order to generate an OXXO voucher.
   • You can either print out this voucher, or display it on your mobile device at OXXO.
4. Bring the voucher and your payment to an authorized OXXO processing location within five days to pay for your order.
   • You can either print out the voucher and take it, or display the voucher on your phone.
   • If it has been over five days since you submitted the order, your voucher may have expired. Submit a new order to generate a new voucher.
5. Once payment has processed, you will receive an email with the download code(s) that you’ve paid for.

How do I redeem the Nintendo eShop digital gift card I purchased?

You may find our information on redeeming download codes helpful.

What is the order cancellation policy for these purchases?

All sales are final. For additional information, please see the Purchase Terms.