Possible solutions
- Power cycle your home network.
may resolve this issue if it is related to the devices being unresponsive.
- Create a new Internet connection.
, ensuring that you are attempting to connect to the correct network, and that you are receiving a strong wireless signal from the network.
Situation not resolved
If you would like to continue troubleshooting your network, please contact your Internet Service Provider (ISP) or network administrator for further assistance with performing the following steps:
- Check the within the router's settings, and ensure it is set to an 802.11g/b compatible mode.
- The Wii console does not support the 802.11n wireless standard.
- the router is broadcasting on (channels 1 or 11 recommended), and then test the Internet connection.
If you would like to continue troubleshooting potential issues related to the wireless router, contact the router's manufacturer for assistance with performing the following steps:
- Updating the wireless router's firmware
- Resetting the router back to its factory default settings
