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Error Message: The Access Point's Security Settings Are Not Supported by the Nintendo DS

Nintendo 3DS, Nintendo DSi, Nintendo DS

The information in this article can help you when an online feature you're attempting to use only supports WEP security and the wireless network you're connecting to is using a wireless security type other than WEP (e.g. WPA, WPA2.)

What to do

Situation not resolved

If you would like to continue troubleshooting potential issues related to the wireless router, contact the router's manufacturer for assistance with performing the following steps:

  • Updating the wireless router's firmware
  • Resetting the router back to its factory default settings

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