Image Not Appearing in 3D
Nintendo 3DS
The information in this article can help you when the upper screen image doesn't appear in 3D.
Note
- The Touch Screen (lower screen) can only display 2D images.
- Nintendo DS and Nintendo DSi software are not programmed to display images in 3D.
- The Nintendo 3DS XL does not have a 3D LED.
- The Nintendo 2DS and New Nintendo 2DS XL do not display 3D images. If you are using a Nintendo 2DS or New Nintendo 2DS XL and the image does not appear in 3D, then this is normal and there is nothing wrong with the system.
What to do
- Check the 3D LED. If it is not lit, the on-screen content doesn't include 3D images.
- Make sure the 3D depth slider isn't set to the bottom of its range.
- If using the Nintendo 3DS XL, ensure that the depth slider is set to the upper side of the click.
- Check Parental Controls to see if Display of 3D Images is restricted.
- If using the New Nintendo 3DS XL, calibrate Super-Stable 3D.
- Additional information on viewing 3D images can be found in the Operations Manual.
Situation not resolved
Nintendo no longer services the following systems:
- Original Nintendo 3DS - Serial numbers begin with “CW” or “CB”
- Original Nintendo 3DS XL - Serial numbers begin with “SW” or “SB”
- New Nintendo 3DS - Serial numbers begin with “YW”
- New Nintendo 3DS XL - Serial numbers begin with “QW” or "QB"
- Nintendo 2DS - Serial numbers begin with "AW" or "AB"
If you want to try replacing the non-working system, see our information on Where Can I Find Refurbished, Older, & Used Nintendo Products?
